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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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BR V.
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I was very pleased with my overall experience
April 22, 2016

I was very pleased with my overall experience. They had a better selection for same-day delivery than other sites, and the prices seemed comparable. I was also able to use PayPal, which is always a plus for me.

Date of experience: April 22, 2016
Bonni W.
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I did pay to have the flowers delivered before Noon and they did not arrived until approx 12:40 pm. Usually not a problem but employee receiving was leaving early today. Otherwise I do love this site

Date of experience: April 22, 2016
Frank P.
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...
April 22, 2016

Date of experience: April 22, 2016
James L.
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OVERALL I WAS PLEASED
April 22, 2016

OVERALL I WAS PLEASED

Date of experience: April 22, 2016
John K.
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My online flower source
April 22, 2016

My online flower source.

Date of experience: April 22, 2016
Jessica K.
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I have already placed a complaint with customer service over this order. I ordered the PREMIUM flowers and when my mother sent me a "thank you" text with photo attached, they are anything but PREMIUM. It's a little bouquet in a mason jar, as opposed to the premium in a basket I ordered online. This was my first time using this website and so far I won't be using it again. I wanted my mom to feel extra special and since I live across the country from her I depended on FromYouFlowers to make this happen. These flowers are just Meh. I was impressed with the delivery time though! Very prompt.

Date of experience: April 22, 2016
Craig B.
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I would like to make sure that the flowers were delivered. Is there some kind of tracking or assurance that they were delivered?

Date of experience: April 22, 2016
Lynn K.
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I was surprised by the outrageous $14.99 handling fee that appeared at the end of the transaction. I will have to think about ordering again from you.

Date of experience: April 22, 2016
Mark B.
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I felt the size of arrangement was not as big as I thought it was going to be especially for the price. The flowers were beautiful but the overall size was not as expected. In addition, the delivery came later than anticipated. I got the flowers for my wife, who is a teacher in a school for our anniversary. I wanted to surprise and by the time she left, before 4PM, the flowers arrived at 4PM. There was no surprise as I asked her if she got the flowers when she got home.

Date of experience: April 22, 2016
Denise K.
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Easy ordering and delivered as promised
April 22, 2016

Easy ordering and delivered as promised.

Date of experience: April 22, 2016
Amanda L.
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Always a hassle free process!
April 22, 2016

Always a hassle free process! However I was a bit disappointed in the actual product. The flowers were smaller than expected, especially since I paid for the upgraded bouquet.

Date of experience: April 22, 2016
Victoria U.
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Very fast delivery!
April 22, 2016

Very fast delivery!

Date of experience: April 22, 2016
Marcie V.
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The free shipping made it a very good offer
April 22, 2016

The free shipping made it a very good offer

Date of experience: April 22, 2016
La R.
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My sister-in-law loved her flowers
April 22, 2016

My sister-in-law loved her flowers. Thank you

Date of experience: April 22, 2016
Judi F.
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It has been very nice experience
April 22, 2016

It has been very nice experience
And Mom's flowers have been beautiful

Date of experience: April 22, 2016
Charlotte A.
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Excellent
April 22, 2016

Excellent

Date of experience: April 22, 2016
Kim F.
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The flowers were beautiful, and the service was excellent!

Date of experience: April 22, 2016
Michele S.
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It was pretty easy to navigate the site I hope the flower cake I ordered is as pretty in person as its picture

Date of experience: April 22, 2016
Colleen V.
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Quick and easy
April 22, 2016

Quick and easy

Date of experience: April 22, 2016
Cathy W.
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The delivery was very late I paid for early delivery which they said they would refund

I wanted the flowers delivered early so that she could enjoy them all day on her birthday not a few hours

Late delivery made it seem like I forgot her birthday

Very disappointed!

Date of experience: April 22, 2016