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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Walter C.
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Checkout was a bit confusing, but I managed
April 23, 2016

Checkout was a bit confusing, but I managed.
The flowers arrived with the rose petals crushed against the packaging, and the roses arrived hot from our 90 degree weather.
I doubt what's left will last more than a couple of days.
Overall I'm very dissatisfied with my shopping experience.

Date of experience: April 22, 2016
Alice D.
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Very satisfied
April 23, 2016

Very satisfied. Flowers were beautiful and fresh. Thank you

Date of experience: April 22, 2016
Nichole L.
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Didn't arrive before noon but they are refunding the expedited delivery fee.

Date of experience: April 22, 2016
erika M.
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I love the services my friend recive at time thank you

Date of experience: April 22, 2016
Randy L.
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Nice website, easy shopping :)
April 22, 2016

Nice website, easy shopping :)

Date of experience: April 22, 2016
sharon c.
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My niece loved them and took a picture for me to see. They looked better on the order form then the ones she received.

Date of experience: April 22, 2016
Karla Q.
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Recipient was very surprised and happy with the flowers. They look very nice and colorful just as displayed on the picture online.

Date of experience: April 22, 2016
Gilberto H.
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Great service, simple to use
April 22, 2016

Great service, simple to use.

Date of experience: April 22, 2016
Janet C.
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The flowers arrived when you said they would
April 22, 2016

The flowers arrived when you said they would. They were beautiful and the receiver was very pleased. She sent me a picture of the bouquet and it was lovely. Thank you!

Date of experience: April 22, 2016
raina A.
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The flowers were a gift so I have now idea what the presentation looked like. My friend did tell me that they were left outside of her gate on the sidewalk. Luckily nobody took them.

Date of experience: April 22, 2016
dyanna E.
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Since I did not receive the flowers, they were for someone else in a place not here, I don't know if the order was good or not. No complaints from recipient so that is a good thing, right?

Date of experience: April 22, 2016
CD X.
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Quick and easy to order
April 22, 2016

Quick and easy to order. Prices are very reasonable. Large selection. Received a call from my girlfriend that got them for her Birthday. She said they were lovely. Would definitely recommend to others.

Date of experience: April 22, 2016
William N.
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I paid for expedite service but the flowers were 90 minutes late

Date of experience: April 22, 2016
Kimberly P.
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Very easy and quick!
April 22, 2016

Very easy and quick!

Date of experience: April 22, 2016
Lino V.
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I have ordered from this site/vendor numerous times in the past 3 years and have always received very good service. The flower selections and arrangements have been exceptional. One of the main reasons I shop on line is that it saves me time and there's a tradeoff to paying a little extra (as I can get a better deal going to a local florist directly). This particular time I got a call from customer services saying that there was a problem and the flowers could not be delivered the same day.

They willingly offered to call the recipient and explained what happened and they did upgrade my order to make up for the inconvenience. The flowers were delivered the next day.

Date of experience: April 22, 2016
mrs d.
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I sincerely enjoy shopping from this site
April 22, 2016

I sincerely enjoy shopping from this site

Date of experience: April 22, 2016
Paula B.
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Felt the handling/processing charge was a little steep.

Date of experience: April 22, 2016
Marilyn J.
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On top of the flowers I was charged too much for delivery!

Date of experience: April 22, 2016
Elaine B.
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This is the third time I have ordered through this company and I've been nothing but pleased with every order

Date of experience: April 22, 2016
charles M.
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Very easy check out
April 22, 2016

Very easy check out

Date of experience: April 22, 2016