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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Another great experience
The flowers were, apparently, of substandard quality.
Easy and quick! My mother really loved it.
Survey is redundant, what else do you expect a comment onm?
Fisrt time here.Nice web site.thank you
Hopefully the recipient receives the gift on time.
I ordered a gorgeous bouquet from FromYouFlowers.com for my mother and grandmother who live about 2000 miles away from me for Mother's Day. Paid to have it delivered on either Saturday 05/07/16 or Sunday 05/08/16. Received a call on Friday 05/06/16 that there was an issue with the florist but that the flowers would be received on Monday 05/09/16 at the latest. Well, Monday came and went. Tuesday came and went. So at 5pm MST, I called their customer service line. I waited for 51 minutes before someone answered. Catherine was very sweet and empathetic with the situation. She worked to find out what was going on with the flowers, called the local florist and found out that they had the order ready, just never delivered it. What the heck? Who does business like that? She got me a partial refund and a guarentee that the flowers were going out first thing today, Wednesday 05/11/16. Well at 11 am local time in Florida, my mother still had not received anything.
I am beyond frustrated and just ashamed that I trusted a company and they let me down and ruined my mothers day gift for my mother and grandmother.
DO NOT USE THIS COMPANY! THEY WILL SCAM YOU AND THEN IGNORE YOU.
I was late ordering the flowers for my Mother and Sister for Mothers Day but they received they yesterday, that was a bigger super surprise. They loved them so much they put them on Facebook for all to see thanks.
From You Flowers were very professional. My cousin was getting married and had moved to a different house. I did not know that she had moved until days before the wedding. When I called From You Flowers to change the address they were very understanding and the flowers were sent to the correct address.
God bless you From You Flowers!
With much appreciation,
John
They didn't send card so recipient would know who from probably a good thing because I was embarrassed the way arrangement looks!
Delivery time was incorrect.
We ordered a purple bouquet for his father almost 800 miles away as his mother just passed on. We made sure to order a purple bouquet as her favorite color was purple. The flowers were few and not a single purple flower to be seen. Not bound to use this site again.
I ordered flowers for my mother on mother's day and took the flex option for delivery on the 7th or 8th. The flowers were never delivered, yet my card was charged. I have been trying to contact the company only to be put on hold for 30 minutes on 3 different occasions with without ever speaking to customer service. I have e-mailed them 2 times without a response. I will NEVER use this company, again and now have to go through the hassle of trying to get these charges reversed with my bank. Worst experience, EVER.
I didn't like the last minute handling fee of 14.00 when I went to check out. You need to be more up front about this.
'My experience was HORRIBLE! I ordered flowers to be delivered 05/10/2016 not 05/11/2016! Apparently the driver did not care whether he was on time or not. My second order was delivered on time to my mother. My mother n law did not receive hers. However I did speak with a representative by the name of Jose. He was extremely helpful! I failed to read reviews before I purchased the flowers and I started to get nervous after reading all of the horrible reviews! I literally called nearly 10 times to check the status of my orders because the website could not tell me the status... Not to mention, my mothers flowers looked NOTHING compared to what I ordered... I really do appreciate Jose for taking the time to do whatever he could to help me out in my situation, I feel that he deserves some sort of recognition! He has GREAT customer service. He did offer 50% off. And upgrade for the flowers, which I appreciate but at that point that was not my concern. My biggest concern was getting those flowers delivered when I had requested them to be... Thank you Jose for your help! I hope this company improves. '
So easy to order.
'From You Flowers' takes your money and runs. NEVER EVER USE THIS SITE, NEVER. You pay for flowers to be sent to your loved one, and they never arrive. The customer service department is non-existent (you will be on hold for 57 minutes with no answer, no reply to emails, etc). From You Flowers needs to be SHUT DOWN.
I shop from you exclusively for all my flower delivery gifts as I live overseas and I'm happy because the bouquets are always beautiful, affordable and on time.
Great products and price.
I paid for the extra flower upgrade and The arrangement seemed like it had very few flowers. I was not satisfied with the arrangement. The note also had spelling errors.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members