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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Violeta g.
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This is my third time using this site and I love it

Date of experience: May 11, 2016
kayla F.
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Love this site!
May 11, 2016

Love this site! Quick and easy!

Date of experience: May 11, 2016
Tony O.
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Seems like a great site for a great service
May 11, 2016

Seems like a great site for a great service. I paid for same day delivery that was supposedly guaranteed to be delivered before noon. I got a call from the florist around 3:40 PM asking me what department the recipient works in. I listed the name of the store at a mall in the order and I figured the delivery person would just go to the information desk at the store and ask them. Fortunately, what I did not know was that the recipient was not even scheduled to arrive until 3 PM. At the end, everything worked out. This was the first time I used a flower delivery service and based on the price I paid and the service received, it may be the last.

Date of experience: May 11, 2016
Paul R.
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Very easy to use
May 11, 2016

Very easy to use. Now, if the quality of the flowers delivered is good, I'll definitely be back.

UPDATE: Every part of the order process and the flowers themselves, are top notch! And having a local florist deliver (instead of a Fedex driver, with flowers that were shipped from 1000 miles away, like FTD operates) is a great advantage. The flowers delivered looked freshly cut and they didn't come in a box.

Date of experience: May 11, 2016
chris b.
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Nice flowers..
May 11, 2016

Nice flowers. Just need a better price

Date of experience: May 11, 2016
Beth W.
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This was not at all what I ordered
May 11, 2016

This was not at all what I ordered. I would not order pink flowers for a boy child. Expected a larger teddy and one balloon and one flower. The price for the substituted items is not even close. This was my worst experience ordering for a sick person online I have ever had. The delivery business could have called me but no one did to let me know they didn't have the items in stock. You should remove this item from your website as you do not offer the products as listed. I will not order from your company again unless you make this order right or give me a refund for the price difference of the substitutes. If I had known you would replace with flowers I would have went somewhere else.

Date of experience: May 11, 2016
C S.
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Easy to navigate & filter to find exactly what you are looking for. Love the same day delivery section and the variety of options under $40.

Paid an extra $2.99 for same day delivery, placed the order before 12noon and the flowers were delivered the NEXT DAY!

Date of experience: May 11, 2016
Lisa F.
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I will definitely be using your services again!

Date of experience: May 11, 2016
Versia K.
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Your selection of flowers are good
May 11, 2016

Your selection of flowers are good. I enjoyed learning to use this method for sending flowers. Thanks Versia

Date of experience: May 11, 2016
Desiree Z.
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This order went well however I made another order as well and it never made it, the whole expirience was a really big inconvenience. The order # that k had issues with was # *******

Date of experience: May 11, 2016
Patricia K.
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It is very convenient to order flowers online and the prices are very reasonable.

Date of experience: May 11, 2016
Juan r.
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Easy way for shopping
May 11, 2016

Easy way for shopping.
Too expensive for a small flowers

Date of experience: May 11, 2016
Millie S.
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Not happy with order will not order again from your company pretzels were not the ones on the picture I ordered, also tasted stale. Chocolate was not good especially for the price also it stated when I placed order I would receive a sample of Godiva chocolate

Date of experience: May 11, 2016
araly a.
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Very satisfied
May 11, 2016

Very satisfied

Date of experience: May 11, 2016
Brian L.
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A bit 'pricey' and the delivery was after the guaranteed mentioned in the checkout. But the product was great

Date of experience: May 11, 2016
Charmaine A.
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The order was not delivered on time
May 11, 2016

The order was not delivered on time. It was to be delivered same day, and that was confirmed, May 10th. They were delivered on the 11th. Which really makes my birthday message on her card stupid! This is the 4TH TIME you have done this to me. I have bought from you for several years, and also referred my boss to order from you (since I place her orders for her). I WANT A COMPLETE AND TOTAL REFUND. No discount coupons. I used to love ordering from your company. I don't know what has happened in your delivery system.

Date of experience: May 11, 2016
Beverly B.
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Continued good service
May 11, 2016

Continued good service

Date of experience: May 11, 2016
Chris C.
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...
May 11, 2016

Date of experience: May 11, 2016
Juan L.
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Very friendly and reliable!
May 11, 2016

Very friendly and reliable!

Date of experience: May 11, 2016
John G.
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Easy to order
May 11, 2016

Easy to order

Date of experience: May 11, 2016