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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I ordered flowers for Mothers day. She never received the flowers and my credit card was charged! I have emailed them several times, attempted to call them x4 and waited longer than 30 minutes and still got no answer. This is a bad company and I would not recommend this to anyone!
I PLACED THIS ORDER FOR SAME DAY DELIVERY FOR MY NEPHEW'S 4TH BIRTHDAY ON 5/10/16.
THE ORDER WAS NOT DELIVERED UNTIL 5/11/16.
THIS IS THE SECOND TIME THIS HAPPENED TO ME AT YOUR WEBSITE.
I HAD TO SEND 4 EMAILS REQUESTING UPDATED STATUS WHICH I DID NOT GET UNTIL AFTER 6:00PM
ON 5/11/16 EVEN THOUGH THE EMAIL SHOWS A TIME OF 11:59PM
I AM EXTREMELY DISSAPPOINTED AND DON'T APPRECIATE NO MENTION OF A REFUND FOR THE SAME DAY FEE OR AN OFFER OF DISCOUNT FOR THE INCONVENIENCE.
HORRENDOUS FOLLOW-UP.
Loved the product & service. Would be willing to prepay for free delivery for 1 year
Ok
The flowers were not delivered on time. I called customer service twice, the first time I was on hold for almost 2 hours, the second time 45 minutes. The arrangement was nothing like the one I picked out, the colors I picked out were purple and pinks, the arrangement sent was red/pink and a little purple accent. I have requested a full refund. This has been one of the worst experiences I have had and the customer service was horrendous!
Pleasant experience. Will use them again.
What i ordered and what I recieved are 2 completely different things! Plus they delievered the flowers a day late! They only refunded me $3. Never ordering from them ever again.
The website was easy to navigate and the order process was fast and easy. I ordered a bouquet of red and pink carnations for my mother in law in Idaho and my mom in Utah. Both bouquets arrived on time and the person delivering was friendly. My only complaint would be that the vase of flowers in Utah had the right color variation and the bouquet in Idaho had white carnations instead of pink. I just thought from the pictures that both moms sent me the Utah bouquet looked more beautiful. Overall I was very happy with the service and the product and will be using fromyouflowers.com again.
I have reached out via the facebook page. The item that I ordered was supposed to include several vibrantly colored roses and flowers as well a birthday balloon. What my recipient received was 3 yellow roses, a few green things, two unopened flowers and no balloon. Not only sub-par presentation, as I sent pictures to the facebook page and would happily send them to you as well, but sub-par product. At the same price as several other companies. I understand how arrangements work, pictures are not always accurate as to what you get, depending on the price of the arrangement but this discrepancy is immense. I would either like a full refund, or a new arrangement to be sent to the original recipient. Then I would love to change my reviews to far more positive positions.
Difficulty with opening my acct--service rep hung up on me after a 12 minute wait--finally just ordered as a guest
The local florist who delivered the order in Fulton, Mo called Unique Designs was so wonderful. They attempted delivery but no one was home, she called me and didn't want to leave the flowers outside on the porch because it was so hot. She attempted delivery several more times and then after a phone conversation left them outside. I so appreciate the effort and care they took with the order.
The bouquet was about half the size pictured. They died in three days. Customer service responded with the order meets our specs. I am disputing the charge and writing this review. I wish I could give them less than one star.
The online site is easy to use, and the flower delivery is reliable. I don't like that the emails I receive from the company with so called savings and discounts aren't anything that can't be found by going directly to the website, and often the ones that come to my inbox offer less savings than at the website. That is my main complaint. The delivery charge also seems high, although this time I received free delivery.
Recipient was very pleased with the flowers and bear.
Great :)
The gift basket arrived as specified. My wife was very pleased with the items received. Thank you again for your exceptional service.
They appeared to be a beautiful arrangement, but were not delivered to me personally. I have not yet talked to the the person intended for.
The customer service line is horrible. Delivery was made after 12 even though I paid for the expedited delivery... I got the flowers eventually but I was taking in consideration to dispute the charges with my credit card company since I had no flowers at noon and was waiting on hold with the customer service for 40 minutes... In total I had to wait more then 1 and a half hours to get through and be able to actually talk to someone. Eventually I got the flowers, pretty nice flowers and the complete order was made.
I'm sorry but I can't recommend these guys because of the shabby service they provide.
Thanks...
Quick, easy to navigate website and straightforward checkout procedure. The recipients were very pleased with the product. The $2.99 for same day delivery charge was well worth it and the arrangement prices are very reasonable. I would definitely use your services again.
The $ was listed as $31.99 on the first page, before the discount. Your pricing is misleading.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members