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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Pennsylvania
1 review
0 helpful votes
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My father in law passed away and we could not afford for all of us to attend the funeral. So i sent flowers, even paid extra for them to be delivered on time.

The flowers were never delivered. And flowers to you, said that there was nothing they could do. Excerpt offer me $20 on a $110.00 arrangement.

No sympathy for my lost, at all.

Date of experience: May 10, 2016
Judy F.
0 reviews
0 helpful votes
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Very simple
May 11, 2016

Very simple. Always flowers or balloons in every price range. Great discount incentives on future orders!

Date of experience: May 10, 2016
California
1 review
0 helpful votes
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I placed my order April 26 for delivery May 7th, the day before Mother's Day, and they did not arrive and still have not arrived at their destination. I just called the customer service line and was on hold for 15 mins before I got hung up on.

Date of experience: May 10, 2016
BURL H.
0 reviews
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THE SHOPPING WAS EAZY
May 11, 2016

THE SHOPPING WAS EAZY

Date of experience: May 10, 2016
Bacilia N.
0 reviews
0 helpful votes
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I recently purchased the chocolate covered cookie tower and some flowers for my mother for Mother's Day. After I put in my order I did some research on some reviews for this website to mostly find negative feedback about it. So I was skeptical about this site and thought about canceling my order but I told myself I wouldn't knock it until I tried it and experienced it myself. So I went through with the purchase and my mother called me super happy and excited that she had received both her gifts. I was really happy everything went well but the only negative thing about this purchase is that the cards didn't have my name on them and I doubt the card said what I wanted it to say. But my mother was happy and that's all that matters. Thank you so much for your business, I will definitely be back and will recommend your site to others.

Date of experience: May 10, 2016
Galina M.
0 reviews
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I was disappointed in the amount of flowers delivered. There was 1/3 of the flowers compared to the picture on the site and too many green leaves.

Date of experience: May 10, 2016
MGH N.
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The Same Day option would not provide items that would actually be delivered on the same day.

Flowers that were delivered looked very nice.

Date of experience: May 10, 2016
Veeda D.
0 reviews
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I liked how easy it was to view your product offerings.

Thank you FromYouFlowers.com - I just spoke to my aunt by telephone. She LOVES her Mother's Day Flowers. My aunt is still smiling at the flower arrangement. It was just what I ordered, and the flower arrangement was just as pictured in your add. You made her day with your beautiful product offering.
Thanks! (smile)

Sinerely,
Veeda

Date of experience: May 10, 2016
Carol A.
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I ordered deluxe bouquet
May 11, 2016

I ordered deluxe bouquet. The bouquet my Mother-in-Law received was definitely NOT deluxe. It looked like the lowest priced bouquet. Very disappointed.

Date of experience: May 10, 2016
Juan P.
0 reviews
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Great, expedite and easy..
May 11, 2016

Great, expedite and easy..

Date of experience: May 10, 2016
Aaron L.
0 reviews
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Very easy to order
May 10, 2016

Very easy to order. I was hoping for a wider selection of plants, but what was available was good.

Date of experience: May 10, 2016
Olga X.
0 reviews
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The flowers that were delivered fell short of the ones portrayed on the website when I ordered them. I was disappointed. I expected that what I ordered and paid for would be what was delivered.

Date of experience: May 10, 2016
Jason F.
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I have ordered several times from this site, and by far is one of the best floral delivery services. Prompt and accurate.

Date of experience: May 10, 2016
Alejandro Y.
0 reviews
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It was easy to order this is my first time ordering, hopefully they are cute.

Date of experience: May 10, 2016
Pennsylvania
1 review
2 helpful votes
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I orders flowers for my mother for Mother's Day, they drafted the money from my account and never delivered flowers! Now NEVER GETTING THRU ON PHONE! Scam!

Date of experience: May 10, 2016
casi r.
0 reviews
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I have ordered from you guys several times before and have always been satisfied. However, I ordered a dozen pink roses and what was delivered was a dozen red roses. I am very disappointed because these were going to my mom and she likes pink roses not red. I also paid a little bit extra on the red roses so I would like an explanation as to why this happened. Thanks

Date of experience: May 10, 2016
Angie F.
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Great!
May 10, 2016

Great!

Date of experience: May 10, 2016
Alan J.
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It was easy to buy the product, but the specific arrangement I got did not look like the one i ordered. I ordered an arrangement with sunflowers in them because my wife loves them. What didn't I get? Sunflowers! Quite a disappointment. I understand if u need to make changes, but I noticed that there isn't any disclaimer of that sort. It is a shame. Additionally, if you will put alstromerias, make sure to mention that they are lillies. It helps for those that are allergic to them and are not familiar with the different names of plants

Date of experience: May 10, 2016
Caren T.
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I ordered 2 arrangements for my mother and my husband's mother for mother's day. The arrangement sent to my mother (the more expensive arrangement) didn't look anything like what I ordered AND it was put together sloppily. My 5 year old grandson could have done better. It was a mess like they just threw it hastily. The arrangement we sent to my husband's mother, although beautiful and put together nicely, looked even less like the arrangement we sent my mother. The only positive things I can say are 1) Husband's mother's arrangement was pretty & 2) estimated delivery time for husband's mother was 5/10 but it arrived on Mother's day...I used to love this company. NEVER ordering from them again as now this has happened THREE times. It happened once before, but mistakes happen now and again. I realize now this is a common occurrence with them. I will pay a few extra $ and order from FTD from now on.

Date of experience: May 10, 2016
Heidi P.
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Ordering was easy let's hope the flowers are beautiful and look good; and they did everything was beautiful.

Date of experience: May 10, 2016