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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Thomas O.
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Free Shipping is what won me over
May 19, 2016

Free Shipping is what won me over

Date of experience: May 19, 2016
Iris M.
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WOW!
May 19, 2016

WOW! STRESS FREE! OMG!

I USE to call 1-800 Flowers. However, one day when surfing the Web, I came across From You Flowers.
I placed an unusual order with them. ** A 10 year old girl I knew was dying of cancer. And all she asked for was to have a celebration at her funeral. Not to be sad! She just wanted us all to bring purple balloons to her funeral and release them as they were lowering her casket. Because I could not attend her funeral, I asked the From You Flowers representative if she could arrange to have 10 purple balloons delivered to the funeral home. The ceremony was at 11:00am. 10 purple balloons were delivered on time! The family was so overwhelmed and appreciative. It was a special way to honor there little girls wishes! I wish I could remember the representatives name that I spoke with at From You Flowers. She was pleasant and very sympathetic. She mentioned that it was so mature and selfless for the little girl to tell her family to celebrate and don't be sad. So, My sincere Thank You to From You Flowers for making my day TWICE NOW! Sincerely, Iris

Date of experience: May 19, 2016
Melanie L.
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Very easy to order online, arrived at a relatively good time, however the flower arrangement that i received looks nothing like the photo. The types of flowers were in the arrangement however the arrangement its self was lacking tremendously. The picture shows an arrangement that is tall and bulbous over a slimmer vase. Some of the roses has brown curled up edges and 1 strange greenish/white flower was brown. Not satisfied with this arrangement.

Date of experience: May 19, 2016
Tammy M.
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The rainbow roses are incredibly beautiful
May 19, 2016

The rainbow roses are incredibly beautiful. The petals were a little wilted on the ends. I think they would do better if they were refrigerated when being shipped. Hopefully they will perk up when put in water. Your shipping time was so great. I could not wait to see how pretty they were and if they compared to the picture on you site.

Date of experience: May 19, 2016
John M.
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As long as my wife gets flowers in great quality today I'll be back! Last time I ordered from a different place she received BAD flowers. And when they offered to replace them she got flowers that were nearly as bad as the first. And then I couldn't get a call back. Please send pretty flowers for me and I'll be back!
---------------------------------------
GREAT NEWS! My wife got pretty flowers and was very happy. That means I'll be back, thanks for the great service.

Date of experience: May 19, 2016
Kyle W.
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So far, so good
May 19, 2016

So far, so good. Now, hopefully my bday girl will get her flowers without a hitch!

I paid a fee for the flowers I ordered to be delivered before noon and they were just delivered now, at 3pm. I expect a reimbursement for that fee. Other than that, they are very pretty. Thanks.

How do I go about getting that reimbursement?

Date of experience: May 19, 2016
MARK K.
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To whom it may concern:
May 19, 2016

To whom it may concern:

I saw the flower last evening and was quite dissatisfied! I could get vary similar arrangement without

The vase@ Safeway for 8 dollars, this cost me a total of $77.00 and I went for the premium which I would have

Expected to be larger. It did not look like the photo at all, sunflowers were vary small. I don't believe that

I will use this service again. For that price I expected to be impressed. If I went to Safeway and spent $77.00

My arrangement would have been huge.

Mark Kinder

Date of experience: May 19, 2016
Val S.
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Order was delivered about 3 hours after I ordered it. Surprised and pleased.

Date of experience: May 19, 2016
Valentine M.
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Appreciate the upgrade and refund due to inability to deliver to the designated zip code on a weekend.

Date of experience: May 19, 2016
Ella H.
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Arrangement was sent to a funeral
May 19, 2016

Arrangement was sent to a funeral. I really can't confirm your service questions on the survey.

Date of experience: May 19, 2016
Linda E.
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Not sure why same day delivery has 2 charges, it stated within 4 hours and it was received almost 8 hours later. The only thing that bothers me is that you double charge on expedited shipping and did not deliver in the 4 hours time frame. Thank you for same day service. I will purchase another time in future.

Date of experience: May 19, 2016
Brandy D.
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Always great
May 19, 2016

Always great

Date of experience: May 19, 2016
Linda P.
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You have a user-friendly web site and it makes browsing and selecting gifts hassle free. The flower arrangement was delivered to someone in my town, so I was able to see them personally. The flowers were fresh and beautiful; a lovely arrangement. Please continue with the high quality for flowers and easy delivery.

Date of experience: May 19, 2016
nick n.
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Easy to navigate and good pricing
May 19, 2016

Easy to navigate and good pricing. There was an issue when the flowers were being delivered. I tried to call customer service. After 15 minutes on hold, I finally hung up and emailed. That was frustrating and disappointing. The flowers arrived about 2 or 3 hours after expected delivery time. The flowers are very beautiful and the recipient was delighted by the beauty. Too bad the Customer Service and delivery was a downer. Will not recommend you even though you gave me a discount for the inconvenience. There were some unexpected added expenses to the final cost that I wasn't expecting.

Date of experience: May 19, 2016
Nikhil K.
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N/a
May 19, 2016

N/a

Date of experience: May 19, 2016
kara K.
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I use this service for my out of town mother. I think the service / handling fee is a bit steep. However she loves the flowers you put together and they live quite a while.

Date of experience: May 19, 2016
Michelle S.
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I've used other online flower delivery services in the past which were more expensive than FromYouFlowers. Unfortunately, I've been the sender and not the receiver each time, so I've not had the opportunity to see if what was delivered was what I actually ordered or similar. I will say that the ordering process was easy, and delivered on time, and the prices, I felt, were very reasonable. The recipients were very happy, which, I suppose, is the most important thing!

Date of experience: May 19, 2016
ghassan a.
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Good
May 19, 2016

Good

Date of experience: May 19, 2016
Jersey I.
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The flowers were beautiful and exactly what I expected.

Date of experience: May 19, 2016
veronica s.
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Satisfied
May 19, 2016

Satisfied

Date of experience: May 19, 2016