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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Georgia
5 reviews
23 helpful votes
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Thieves
May 20, 2016

This company took over $50 from my account and never delivered tr he flowers. It was for my finances birthday and I requested special flowers for her. Not only did they not call or deliver, they refuse to refund my money. I will not rest until this company either returns the money they stole from me or I can get enough people together to launch a class action lawsuit so we can shut them down forever!

Date of experience: May 20, 2016
Maksim V.
0 reviews
0 helpful votes
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I paid an extra $4.99 expedited delivery fee and there was a note on the page that in this case the delivery is guaranteed before 12PM. However the delivery was made at around 1:56 PM.

Date of experience: May 20, 2016
SONIA P.
0 reviews
0 helpful votes
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Very good!
May 20, 2016

Very good!
Thank you!

Date of experience: May 20, 2016
Brad U.
0 reviews
0 helpful votes
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Wrong size and delivery was on wrong day
May 20, 2016

Wrong size and delivery was on wrong day

Date of experience: May 19, 2016
Laura S.
0 reviews
0 helpful votes
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The flowers came on time and were looked great. The ordering process was very easy and quick.
Thanks.

Date of experience: May 19, 2016
chicagokathy Q.
0 reviews
0 helpful votes
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I was stunned to see this gorgeous arrangement. Not having a lot of money I opted for the regular size and honestly can't see how it could have been better. This was for the church service for my best friend's husband. The flowers were fresh and beautiful. Funerals are hard enough but the statement of love and caring this arrangement showed let everyone know I'll always be there for her no matter what. I was a little afraid that with our cold Minnesota weather I might be disappointed with the flowers available up here. I wasn't! I can't believe how amazing this floral grouping turned out.

Date of experience: May 19, 2016
Joyce W.
0 reviews
0 helpful votes
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Fantastic, beautiful flowers
May 20, 2016

Fantastic, beautiful flowers

Date of experience: May 19, 2016
Rachel B.
0 reviews
0 helpful votes
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Great
May 20, 2016

Great

Date of experience: May 19, 2016
Rebecca P.
0 reviews
0 helpful votes
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I would prefer to see my order before giving credit info.because I wanted to delete something an couldnt and had to start all over,so I hope this order is not a duplicate.

Date of experience: May 19, 2016
Kathy M.
0 reviews
0 helpful votes
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Individual was very pleased with arrangement.

Date of experience: May 19, 2016
Sanman T.
0 reviews
0 helpful votes
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Pathetic
May 20, 2016

Pathetic. I ordered on 5/18 and they promised me delivery by noon on 5/19. I started calling them at 1.30 pm on 5/19 and they put you on hold indefinitely (unless you press *1 and are placing a new order). Finally, 30 minutes later a wise guy pretends to talk to me and hangs up in 5 seconds flat since apparently he can't hear a word. I had to contact Amazon for a full refund (yet awaited)...stay clear from greedy vendors who are only courteous and responsive till they get your credit card info...and turn a deaf ear (literally) a minute later. Unscrupulous.

Date of experience: May 19, 2016
joan m.
0 reviews
0 helpful votes
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Heard it was beautiful
May 20, 2016

Heard it was beautiful

Date of experience: May 19, 2016
Donna G.
0 reviews
0 helpful votes
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We are very pleased with the flowers and the quick delivery.

Date of experience: May 19, 2016
Jack S.
0 reviews
0 helpful votes
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Great Value, selection and ease of ordering
May 19, 2016

Great Value, selection and ease of ordering. Ask me again when I know flowers were delivered on time.

Date of experience: May 19, 2016
Anita C.
0 reviews
0 helpful votes
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My first time purchasing flower from your web site; last year with a different floweriest on line flowers were not delivered on the day specified! I pray your delivery people pay attention. Have a blessed day.

Confirming this order with my daughter in-law we were both surprised that the flowers came in a UPS box and needing assembly...but end result was good, thank you.

Date of experience: May 19, 2016
Pat R.
0 reviews
0 helpful votes
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The flowers were a gift
May 19, 2016

The flowers were a gift. I did not see them but they did arrive

Date of experience: May 19, 2016
tammy a.
0 reviews
0 helpful votes
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Ordering online makes it nice and easy, problem I have is I paid extra for an expedited service I ordered around 930am and I had to call on hold for 30 mins, because the person I order for was leaving at 330 flowers arrived at 325. I don't feel that was worth an additional 23.00. I will probably go back to the other company I have used in the past.
Thank you

Date of experience: May 19, 2016
Annette a.
0 reviews
0 helpful votes
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Was pleased but disappointed with not getting my $12.19 discount

Date of experience: May 19, 2016
Rebecca B.
0 reviews
0 helpful votes
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The order arrived around 3:45pm CDT
May 19, 2016

The order arrived around 3:45pm CDT - I had asked that it be delivered before noon local time in Florida - therefore it got delivered at 4:45pm EDT. I paid an expedited fee for the delivery to be before noon. So not sure how expedited this actually was. But at least it did get delivered.

Date of experience: May 19, 2016
Vince M.
0 reviews
0 helpful votes
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My overall experience was great and we will definitely use your services again.

Date of experience: May 19, 2016