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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Mike H.
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Had a little issue with delivery
May 20, 2016

Had a little issue with delivery- but the company made it right. Excellent customer service. Very easy transaction.

Date of experience: May 20, 2016
Carol C.
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Great shopping experience and love the price of your flowers but feel the service and handling is quite expensive

Date of experience: May 20, 2016
Bob S.
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This was the latest of several purchases, I had paid extra for rush delivery (before noon) and the flowers were just delivered as of 5 minutes ago--it is 3:30PM. They are beautiful as always, but I'm irritated about the lateness of the delivery.

Date of experience: May 20, 2016
Kem g.
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Fresh flowers!
May 20, 2016

Fresh flowers!

Date of experience: May 20, 2016
Layla P.
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Bought them for a coworker's birthday
May 20, 2016

Bought them for a coworker's birthday. They were delivered the same day and were just as pretty as the picture.

Date of experience: May 20, 2016
Denise M.
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Xxoo
May 20, 2016

Xxoo

Date of experience: May 20, 2016
John F.
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Thanks!
May 20, 2016

Thanks! A little pricey, but nice.

Date of experience: May 20, 2016
Stephanie S.
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Love the service
May 20, 2016

Love the service. Would recommend and will order from here again.

Date of experience: May 20, 2016
Terri S.
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Very disappointed with the arrangement for the price. Was note even close to the picture shown. This was an arrangement for my bosses 50th Birthday and I was embarrassed, first did not know she would have to put everything together then when she showed me the arrangement, none of the lilies were opened yet and the "blue skies" really where is all the blue? There was more green than blue, very disappointed.

Date of experience: May 20, 2016
Michael O.
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Great choices and same day delivery options mean I will buy from this service again.

Date of experience: May 20, 2016
Carla N.
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Good job
May 20, 2016

Good job

Date of experience: May 20, 2016
Trisha L.
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Vvvvvv
May 20, 2016

Vvvvvv

Date of experience: May 20, 2016
Carrie T.
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No problems
May 20, 2016

No problems - thank you

Date of experience: May 20, 2016
Abigail A.
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Easy to navigate website, easy transaction, great prices. The flowers were gorgeous when they were delivered, but I did have problems with delivery. I paid for same day delivery and ordered hours before the 3PM cut off time, but they did not arrive until the next day. Customer service was great and refunded what I paid for same day delivery... but I'm left wondering why that even happened and why I had to contact customer service instead of receiving some sort of notification that they wouldn't be delivered as promised.

Date of experience: May 20, 2016
TK Z.
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The order was the same as shown on the web site. The flower basket and balloon was a perfect gift.

Date of experience: May 20, 2016
Karl L.
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Has always been easy
May 20, 2016

Has always been easy. Some of the roses had brown edges. My wife was a little disappointed. She felt that they were not as fresh as they could have been.

Date of experience: May 20, 2016
Rose M.
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Website was recommended to me by a friend
May 20, 2016

Website was recommended to me by a friend. I enjoyed my online shopping experience.

Date of experience: May 20, 2016
Christine E.
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I am still waiting on my $7.99 shipping refund. I did not see the product that was delivered, but I am assuming it was the product I ordered. Thank you!
Christine

Date of experience: May 20, 2016
Vivian F.
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This is my first purchase and I hope and pray that it lives up to my expectations!

Thank you and God Bless!
Vivian Fowler

Date of experience: May 20, 2016
Esther M.
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This was the easiest floral ordering site I have used. I often order flowers online...wish I found you earlier.
Thank you, Esther Michaels

Date of experience: May 20, 2016