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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jane S.
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Great, like always!
May 27, 2016

Great, like always!

Date of experience: May 27, 2016
Diane N.
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Made a same day delivery order and was able to get pretty much exactly what I was looking for and the items were delivered within a few hours.

Date of experience: May 27, 2016
navette b.
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Just fine thanks
May 27, 2016

Just fine thanks

Date of experience: May 27, 2016
Hannah S.
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Wow, it was so easy
May 27, 2016

Wow, it was so easy. Saw exactly the right arrangement and put in my order. Beautiful!

My only issue is, calling to confirm the order meant being directed to a call center, apparently, with a rather long wait time (put on hold twice), and, agent confusion it seemed.

Date of experience: May 27, 2016
Corporate U.
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Delivery times are not guaranteed and that is a problem when it is asked to be delivered over 24 hours later.

Date of experience: May 27, 2016
mari f.
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Everything good
May 27, 2016

Everything good

Date of experience: May 27, 2016
Pamela P.
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This is my third experience with Flowers and I must say I am very pleased with my purchase!

Date of experience: May 27, 2016
Ami K.
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Loved the flowers and arrangement
May 27, 2016

Loved the flowers and arrangement. Would definitely order again.

Date of experience: May 27, 2016
Rebecca A.
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I ordered the flower to be deliver to my son-in-law in Arkansas, his grandfather passed away.

I had the flower delivered to his home and he received it this morning, I ordered on line
Last night.
Thank you for the fast service.

Date of experience: May 27, 2016
Evelyn L.
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I loved the selections!
May 27, 2016

I loved the selections!

Date of experience: May 27, 2016
Stephen J.
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Delivered on time
May 27, 2016

Delivered on time. Excellent quality on the flowers. Website interface is a bit complex and difficult to navigate. The pricing was a bit high.

Date of experience: May 27, 2016
Betty F.
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They were a sultry beautiful
May 27, 2016

They were a sultry beautiful.

Date of experience: May 27, 2016
Annette F.
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It was easy to choose my git and order it and it was delivered with panache. The only thing I would caution you against is the default that has you ordering a vase, perhaps without realizing it. I had to redo my order to remove the vase.

Date of experience: May 27, 2016
Dan I.
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The flowers and delivery time were great, but unfortunately the order was not complete. I contacted customer service by e-mail yesterday right after the delivery. I received a prompt response back indicating they would follow up and get back to me right away. It has now been 24hrs and I have not heard back from anyone.

Date of experience: May 27, 2016
Patricia L.
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Thank you for such a quick and easy ordering experience. I ordered these flowers for my Daughters Birthday, I am in NY she is in California. She just text me and said they are so beautiful its insane.
Thank you

Date of experience: May 27, 2016
Gwendolyn A.
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The picture that was on-line was much prettier and fuller than the flowers that were sent.

Date of experience: May 27, 2016
Kyle K.
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Good
May 27, 2016

Good

Date of experience: May 27, 2016
natalie a.
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I ENJOYED THE EASE OF ONLINE SHOPPING AND THE DELIVERY WAS EARLY WHICH I LIKED. I DID NOT LOVE THE ARRANGEMENT HOWEVER. IT WAS EXTREMELY DIFFERENT THAN WHAT I PICKED OUT ONLINE, BUT AT THE SAME TIME, I DID APPRECIATE THE AMT OF LILLIES THAT WERE INCLUDED IN THE ARRANGEMENT.

Date of experience: May 27, 2016
dale b.
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Great service, thank you flowers and plant were for a coworker and she loved them

Date of experience: May 27, 2016
Connie S.
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Was charged for same day delivery
May 27, 2016

Was charged for same day delivery. It was late the next day after several emails and a phone call.

Date of experience: May 27, 2016