From You FlowersReviews 147,189

I deleted what I originally complimented you after I saw the horrific arrangement delivered instead of what I ordered. Here's what I sent your customer service folks in an email just now. I have never been so disappointed with a flower arrangement in my life. I spent several hours on online florist sites before settling on your website and selecting what was supposed to be a spectacular arrangement call Sunshine Flower Garden consisting of three, gloriously bright flowers. I chose it particularly for the vibrant colors. That is what I ordered and that is what I expected. It was the recipient's 90th birthday so I wanted something spectacular. It would have been it, but you delivered totally lackluster arrangement with pitiful flowers overshadowed by large greenery. It looks absolutely nothing like what I ordered. In fact, it looks totally awful. Whoever taught these people how to arrange flowers? The only tactful thing the recipient's daughter could say was that the arrangement smelled wonderful. I'm am sorry, in a way, that she sent the picture of the flowers. I am so embarrassed. This is appalling! I am so upset I can't even begin to cope. This was to be such a special occasion and if the flowers I ordered had been delivered it would have been. I have been so cheated and, worse yet, so has my wonderful,90-year-old "other" mother.
Someone should be mortified by this. If what delivered looks like a Sunshine Flower Garden, I'll eat it! I paid a pretty penny for this mess, too. How anyone can say you are the best online value is beyond me! I'm certainly going to warn other buyers about this.

I was so disappointed with this business. I had never used them before but I liked the retirement balloon bouquet that they had a picture of on their website. I placed the order 2 weeks in advance to have delivered to our office for our friend who has worked for the same dentist for 30 years. We wanted to make it special for her last day to receive the balloons. I even paid extra to have them delivered before noon so she could enjoy them for her last day at work. By 3:00 in the afternoon, I called the business and told them to cancel the order. They had no explanation of why no one showed up and I had placed the order two weeks prior. I will, of course, never use this business again with the awful experience we had with them. I will tell everyone to stay away from this particular web site company. Horrible!