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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Arthur M.
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Your site is easy to navigate and I appreciate that.

Date of experience: May 29, 2016
Phillip S.
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The flowers were delivered on the wrong day
May 29, 2016

The flowers were delivered on the wrong day. The arrangement was pretty, but small and looked like the normal get well soon bouquet you can get at Wal-Mart. I would not recommend the florist designed anniversary bouquet. I upgraded to premium and that was a waste. Roses are a much better value.

Date of experience: May 29, 2016
Edward C.
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With out a doubt, Great
May 29, 2016

With out a doubt, Great. Happy people who receive.

Date of experience: May 29, 2016
Francesco W.
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Great price, beautiful flowers, incredible delivery time.

Date of experience: May 29, 2016
Genesis O.
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Even though it arrive late, my mom loved her flowers!.Thank you guys!

Date of experience: May 29, 2016
tmckenna G.
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I thought I ordered an arrangement with yellow and blue flowers. The recipient said "thanks for the roses."
A mistake someplace...?

Date of experience: May 29, 2016
Edna W.
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Easy to use
May 29, 2016

Easy to use

Date of experience: May 29, 2016
Apple M.
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My best friend received the flowers and she liked it very much. For a regular price, I was just hoping that there were plenty of flowers for it to look more like a nice bouquet rather than just a bunch of flowers with 3 pieces roses and 3 pieces stargazers. But the color compensates what it lacks for. I also hope that the personal message was typewritten/computerized instead of it being handwritten, since it lacked that "personal touch from the sender." The other flower companies opt to send typewritten/computerized messages. Thank you.

Date of experience: May 29, 2016
Virginia T.
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So far so good
May 29, 2016

So far so good. I'll wait to see if it arrives on time and the flowers are as shown.
Mission accomplished!

Date of experience: May 29, 2016
Richard F.
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Thankyou for making ordering so easy
May 29, 2016

Thankyou for making ordering so easy

Date of experience: May 29, 2016
A B.
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Good service
May 29, 2016

Good service - no problems.
But do let people know about the service charge upfront, not as you place the order.

Date of experience: May 28, 2016
Jill B.
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Lovely choices, speedy ordering!
May 29, 2016

Lovely choices, speedy ordering!

Date of experience: May 28, 2016
Texas
1 review
0 helpful votes
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Absolutely Awful
May 29, 2016

Ordered a snack baslet for a loved one who is in the hospital. Was unaware that it could not be delivered to the ICU nurses station. The company did not call to tell me that they did not deliver the basket. I could have had my loved ones wife meet the delivery man in the lobby and pick up the basket. Instead I found out the following evening when I emailed asking about delivery confirmation. Two days have no lapsed, no delivered basket. Loved gets moved to medical floor, private room. I make the company aware of this and am promised the basket will be delivered first thing today. Once again, no delivery, no call to give reason whysterectomy. I email, again, to be told the delivery driver could not find my loved one. It's a hospital, all you have to do is ask and he was given the information. Finally, have up and canceled the order. Very rude and inadequate customer service. Highly dissatisfied.

Date of experience: May 28, 2016
Bar Z.
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Quick efficient
May 29, 2016

Quick efficient

Date of experience: May 28, 2016
S A.
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Great experience
May 29, 2016

Great experience

Date of experience: May 28, 2016
Kathleen Y.
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Test
May 28, 2016

Test

Date of experience: May 28, 2016
Edward V.
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Fast and easy Will use you again
May 28, 2016

Fast and easy Will use you again

Date of experience: May 28, 2016
FELICIA M.
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My order arrived very fast!
May 28, 2016

My order arrived very fast!

Date of experience: May 28, 2016
Dianne D.
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Same day was nice
May 28, 2016

Same day was nice

Date of experience: May 28, 2016
Iris D.
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Great service and great product!
May 28, 2016

Great service and great product! Will never go through another flower source again!

Date of experience: May 28, 2016