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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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steve B.
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The flowers have yet to be delivered as I write this but so far the experience is good!

Date of experience: May 31, 2016
Cory H.
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I thought the extra charge (Optional) that I paid for would have provided significantly more flowers. I do not think the extra charge is worth it. The arrangement was smaller than the picture presented. Delivery was early which was ok, but should have been verified through email first as it was supposed to be a surprise... "Surprise"! Overall I can't complain much as I sent this from overseas.

Date of experience: May 31, 2016
Cindy H.
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Great
May 31, 2016

Great. Always find just exactly what I am looking for.

Date of experience: May 30, 2016
Linda N.
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The only worry I had was that the flowers were ordered on Friday and to be delivered on Sunday, 5/29. I realize it was not only a Sunday but also the day before a holiday. We had no choice because the wale was on Sunday and the funeral the following day which was Memorial Day. The flowers were being delivered to what I was told was a very small, very rural, town church and that they are only there on church service days so we asked them to be delivered on Sunday, a church day and also the day of the wake so we could be sure someone was there to receive them. We got the email saying they had been delivered on Saturday, 5/29. I was panicked worrying they had possibly been left on a door step of the church in a person's absence. I had to call your main number to find out if someone had been there to accept them and it turns out they did so it all worked out, however, I do think that in the future if we are told they can and will be delivered on a certain day, that the delivery is carried out as planned. Otherwise, I heard the flowers were gorgeous and they were greatly appreciated.

Date of experience: May 30, 2016
TJ F.
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Found a nice selection of flowers for my mother's birthday.

Date of experience: May 30, 2016
Nate S.
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...
May 30, 2016

Date of experience: May 30, 2016
Dennis B.
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Have use your service before & happy...
May 30, 2016

Have use your service before & happy...But who ever delivered the order left it out side as we ask that it be delivered before noon & we got the call a 11;50 telling us they left it out side on a very hot day. They should have tel. Called the person to see if they were still at home before delivering. What ever florets you used in VA. Hoping it was okay when they go home..

Date of experience: May 30, 2016
Kathy F.
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Website very easy to use
May 30, 2016

Website very easy to use. The person who received the flowers appreciated the thought. When asked if they were nice she said they were colorful. We pressed for a little more and she told us the roses were already in full bloom and it looked like someone just stuffed the flowers in a vase. There was no arranging to them. We were a bit disappointed.

Date of experience: May 30, 2016
Joanne W.
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It was so easy to select flowers and so easy to place an order. The flowers were sent to my sister & she was extremely pleased with the flower arrangement. I have used Fromyouflowers before & will continue to do so. My whole experience was wonderful.

Date of experience: May 30, 2016
Jody A.
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They look very nice in Pic
May 30, 2016

They look very nice in Pic. Have to wait until my friend gets them before I can really write a review.

Date of experience: May 29, 2016
Cherelyn P.
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The delivery charge should be included up front.

Date of experience: May 29, 2016
D K.
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Flowers were very beautiful, I was not happy with the vase, it was not at all like the picture when ordered.

Date of experience: May 29, 2016
Nicolas A.
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Good service
May 30, 2016

Good service

Date of experience: May 29, 2016
Willie A.
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Arrangement was a gift for tea party and should have been in a tea cup with saucer but the container had no handle on it. I did pay extra for specific time delivery and the time received was within that time frame and the arrangement was fresh.

I think the add on charges are too much I almost paid for 2 arrangements. I will carefully decide to us again.

Date of experience: May 29, 2016
Eric U.
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Good product and service
May 30, 2016

Good product and service

Date of experience: May 29, 2016
Eric L.
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The recipient was very happy with the gift basket. The recipient sent me pictures and it looked very nicely arranged with a nice section of food!

Date of experience: May 29, 2016
bill a.
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Thank you
May 29, 2016

Thank you

Date of experience: May 29, 2016
Jessica C.
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Offer an option for no vase along with the premium dozen red roses and I'll come back every time, and I would've liked to have known about the card being hand written versus typed. If it was going to be handwritten, I could've chosen a card from a store myself that would suit my tastes.

Date of experience: May 29, 2016
Iris Z.
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Looks like same quality as other flower delivery companies a much lower price.

Date of experience: May 29, 2016
madison S.
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I do not wish to leave a review...
May 29, 2016

I do not wish to leave a review...

Date of experience: May 29, 2016