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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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Vicki W.
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It was quick and simple to order
June 6, 2020

It was quick and simple to order. Many beautiful bouquets to choose from.

Date of experience: June 6, 2020
Andy Y.
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Plenty of choices at a reasonable price!
June 6, 2020

Plenty of choices at a reasonable price!

Date of experience: June 5, 2020
Michelle F.
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Until we see the flowers, I really do not know about further use of your store. I hope they are great!

Date of experience: June 5, 2020
Wilma M.
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Sent Graduation gift to great-neice last month. She is still talking about the freshness &presentation! My. Flowers arrived in a very timely manner with "BEAUTIFUL PRESENTATION" which has "REALLY" made me start

Date of experience: June 5, 2020
Sharon R.
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Beautiful selection of flowers and plants
June 6, 2020

Beautiful selection of flowers and plants. Nice to be able to get same day delivery if needed.

Date of experience: June 5, 2020
Adrienne K.
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I wish the delivery fees were less
June 6, 2020

I wish the delivery fees were less.

Date of experience: June 5, 2020
Diana P.
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A great choice of flowers at good prices
June 6, 2020

A great choice of flowers at good prices. Easy to use web site.
I phoned customer service to change the delivery date,was told no problem.Sad to say flowers arrived a day late.

Date of experience: June 5, 2020
Maria S.
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Beautiful options and good website
June 6, 2020

Beautiful options and good website. Love that we can get premium roses for such a great price.

Date of experience: June 5, 2020
Sonya T.
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Very simple, and fast!
June 6, 2020

Very simple, and fast!

Date of experience: June 5, 2020
shelley o.
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My elderly client was thrilled with her flowers and she got them "first thing in the morning" since she sleeps a bit late. Great job.

Date of experience: June 5, 2020
Keith A.
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Some of the flower were a little tired
June 6, 2020

Some of the flower were a little tired.

Date of experience: June 5, 2020
Harold A.
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Could make the print a little larger for us old people! Otherwise, easy to follow.

Date of experience: June 5, 2020
Mark T.
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Your deceptive discounts are infuriating
June 6, 2020

Your deceptive discounts are infuriating. Once I got though the upselling and series of "discounts", the actual flowers and delivery were quality.

Date of experience: June 5, 2020
Jan S.
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I ordered these Special flowers for a special lady on her 98th birthday, which was June 2nd. I ordered on June 1 and received confirmation that she'd receive them by 5pm June 2nd. Perfect!

We waited all week and she finally got them today. Needless to say, I was quite disappointed. When she opened them, 2 flowers were dead!

She did say she liked them. Such a disappointment they didn't arrive on Tues, June 2nd.

Also, it would have been nice the amount of the delivery charge prior to checkout.

Jan

Date of experience: June 5, 2020
Dawn W.
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Upsetting that you hide the fee until the last page!

Date of experience: June 5, 2020
Debbie L.
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It was easy to pick out the flowers I wanted and send them.

Date of experience: June 5, 2020
Debra F.
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After I put my receiver's information in, you said I wasn't spending enough money, I pick another one, I have to enter all the information again.

Date of experience: June 5, 2020
Flavia B.
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The arrangement that I received was not the arrangement that I bought.

Date of experience: June 5, 2020
Don S.
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I needed a early delivery but wasn't able to put it in?

Date of experience: June 5, 2020
Kenneth V.
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Great price and ordered a daughter in law in Ohio. She was very happy.

Date of experience: June 5, 2020