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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Anna H.
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I was very displeased with my order!
July 22, 2016

I was very displeased with my order! I paid fifty dollars for balloons! I can't actually confirm the time they got to my husbands job but it was cutting it close and I paid extra to have it there within 4 hours! The regular balloons were flat after an hour! Definately will not order again!

Date of experience: July 22, 2016
Kim C.
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My mother was very happy with her surprise birthday gifts. I had to order them on the day in case they went out of town due to the heat and they arrived on time with short notice. She felt the selection the florist made would make them last awhile. Thank you!

Date of experience: July 22, 2016
Deb M.
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Friend was happy
July 22, 2016

Friend was happy. Thanks

Date of experience: July 22, 2016
Janice H.
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Great selection and great offers
July 22, 2016

Great selection and great offers. I am a repeat customer for that reason.

Date of experience: July 22, 2016
Haley A.
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Arrangement came a day late, however the owner of the shop that was used were very nice. They upgraded my order for free since it was late. They arrived around 3:00pm the next day. The arrangement was very nice and they did a great job. Was a little different from the picture but it still looked great. My mom was happy, and she used to be a florist as well. Next time however I will probably just order from the shop itself because it would seem to be a little bit easier.

Date of experience: July 22, 2016
Connie F.
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Never ordered flowers to be delivered as a surprise before! The website was easy to navigate and great customer service!

Date of experience: July 22, 2016
AT N.
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I was initially informed that my delivery was going to be delayed due to weather and that would have been very inconvenient and would not have worked as the person receiving the flowers was not going to be available to get them. After calling and talking with Angela, explaining my situation and disappointment, she was very helpful and was able to get the delivery sent on the day I paid for and the recipient was received them and was very happy.

Date of experience: July 22, 2016
Kimberly K.
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I've ordered from From You Flowers before and I was pleased. However, this time... The flowers were no where close to what I ordered and were definitely not worth the amount of money I spent. They looked like a small bunch bought from the grocery store and thrown into vase that was too big for the arrangement. Not sure I'll shop here again.

Date of experience: July 22, 2016
Alicia I.
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Thanks for the free shipping!
July 22, 2016

Thanks for the free shipping! I was very disappointed the roses came in a box and one of the stems was broken.

Date of experience: July 22, 2016
David K.
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I've ordered before
July 22, 2016

I've ordered before. The quality is excellent. You're the only one I order from. Good prices.

Date of experience: July 22, 2016
Damon C.
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My wife is beyond happy and so am I
July 22, 2016

My wife is beyond happy and so am I

Date of experience: July 22, 2016
Chris A.
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Very happy with the arrangement & delivery
July 22, 2016

Very happy with the arrangement & delivery. Many thanks!

Date of experience: July 22, 2016
Aimee W.
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Easy Fast Convenient
July 22, 2016

Easy Fast Convenient

Date of experience: July 22, 2016
Dani B.
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The flowers were beautiful (my mother sent me a picture) and the price was reasonable after I shopped around several delivery sites. My only issue was I wanted the flowers delivered ON my mother's birthday but they were sent 3 days early--on the day I placed the order. Not a huge ordeal, just a little annoying. My mother was still surprised and still loved them just the same.

Date of experience: July 22, 2016
Eric L.
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First time user!
July 22, 2016

First time user! Extremely Satisfield with entire process.

Date of experience: July 22, 2016
Sharrow F.
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Was very please with the easiness of selections and the delivery time was awesome.

Date of experience: July 22, 2016
Helen D.
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Always order my flowers from You flowers!
July 22, 2016

Always order my flowers from You flowers! Always fresh and beautiful!

Date of experience: July 22, 2016
stellise Y.
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Great deal!
July 22, 2016

Great deal! Super fast ordering.

Date of experience: July 22, 2016
emily t.
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My mother said that the flowers were not presentable and dying. Quite upset with this order.

Date of experience: July 22, 2016
Roderick L.
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Overall I was happy with the service
July 22, 2016

Overall I was happy with the service. She Loved the flowers. It just arrived late even with the extra money that was paid for them to be there at a certain time.

Date of experience: July 22, 2016