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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Joanne T.
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Really high service charge at the end there
July 24, 2016

Really high service charge at the end there

Date of experience: July 24, 2016
Patricia F.
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Easy and quick
July 24, 2016

Easy and quick - excellent selection and same day delivery available for last minute shoppers like me.

Date of experience: July 24, 2016
Rebecca D.
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Will be anticipating hearing how much the recipient likes the flowers.

Date of experience: July 24, 2016
Andy S.
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I paid an extra 5.00 to have my mom receive this order by noon. I am a flight attendant and wanted this order to run smoothly. This order did not arrive by the noon guarantee time. The first time I called they refunded the extra fee but said the florist was not answering the phone. That concerned me. The second time I called I was told the florist said the delivery would be between 230 and 4. This is unacceptable when the delivery was suppose to be noon. You need to work with your florists. This really made me not want to order from you again. Your first customer service rep could not
Provide me any information that's what really upset me.

Date of experience: July 24, 2016
Cathy P.
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So far, this was a very easy site to navigate
July 24, 2016

So far, this was a very easy site to navigate. I enjoyed placing my order.

Date of experience: July 24, 2016
Sally O.
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It's been easy to order
July 24, 2016

It's been easy to order. Delivered on time & I was told they were beautiful. I was unaware of what the delivery charge was... I was under assumption it was included since it wasn't noted until the very end.

Date of experience: July 24, 2016
Samantha M.
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The flowers arrived on time
July 24, 2016

The flowers arrived on time. Lovely!

Date of experience: July 24, 2016
Jocelyn B.
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Ordered online, delivery late
July 24, 2016

Ordered online, delivery late.

Date of experience: July 24, 2016
Cynthia D.
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Checking out with Paypal should be easy
July 24, 2016

Checking out with Paypal should be easy. Your site is horrid. You can get the delivery address from Paypal but your site is difficult and very confusing. Took too much time. Lovely flowers though.

Date of experience: July 24, 2016
Teri S.
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Fine
July 24, 2016

Fine

Date of experience: July 24, 2016
Mary H.
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I was not very happy with the quality or type of flowers used in the arrangement or the way
That they were arranged. It looked like a bouquet purchased from a grocery store and put in a pink
Vase. Said it was being put together by a professional florist. I expected a little more.

Date of experience: July 24, 2016
Mark f.
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Very easy very nice
July 24, 2016

Very easy very nice

Date of experience: July 24, 2016
regina r.
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Thank you
July 24, 2016

Thank you. My daughter was pleased with her flowers

Date of experience: July 24, 2016
Michelle w.
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Ordered an assortment of colors, and the tulips were only two colors.

Date of experience: July 24, 2016
Barbara S.
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The shopping was great
July 24, 2016

The shopping was great-- but would like a save page, till I decided on what I wanted for sure.

Date of experience: July 24, 2016
michael s.
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Quick and smooth
July 24, 2016

Quick and smooth

Date of experience: July 24, 2016
Rebecca R.
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Site was user friendly
July 24, 2016

Site was user friendly

Date of experience: July 24, 2016
Stephanie S.
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While the florist was very cordial and talented, the item I ordered grossly varied from the product I received, and for the price I paid, I would have been better off ordering from another site.

Date of experience: July 24, 2016
Dan O.
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Needed it delivered on Sunday the 24th, which was an option, because she would be there to open the door. It was delivered on the 23rd when she wasn't there. Very upset.

Date of experience: July 24, 2016
Florida
1 review
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Smelly flowers
July 24, 2016

The flowers arrived on time and were beautiful. Unfortunately they smelled awful! Really bad. I don't know if this was a one-off deal or not. I can only rate my experience. (2/5 stars)

Date of experience: July 24, 2016