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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Donna L.
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Great experience
July 25, 2016

Great experience. So much to choose from.

Date of experience: July 25, 2016
sue B.
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It was so easy!
July 25, 2016

It was so easy!

Date of experience: July 25, 2016
S B.
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Ease to navigate
July 25, 2016

Ease to navigate

Date of experience: July 25, 2016
Patricia H.
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So very easy and quick
July 25, 2016

So very easy and quick

Date of experience: July 25, 2016
stephanie U.
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100% fantastic transaction
July 25, 2016

100% fantastic transaction. From ordering to completed delivery. I am very impressed

Date of experience: July 24, 2016
Ernest X.
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Fast&easy
July 25, 2016

Fast&easy

Date of experience: July 24, 2016
jeffery f.
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Happy
July 25, 2016

Happy

Date of experience: July 24, 2016
Usuta W.
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Unbelievable service thank you all was done exactly the way I wanted.

Date of experience: July 24, 2016
Kaleb O.
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Awesome site and thank you guys for the great selections!
Don't guarantee to be delivered on time if the company cannot truly keep that promise.

Date of experience: July 24, 2016
Shirley H.
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Flowers were sent out-of-state
July 25, 2016

Flowers were sent out-of-state. They arrived on time and I was told by the person receiving them that they were gorgeous. Thanks for a job well done!

Date of experience: July 24, 2016
Judy E.
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Very easy to order, your whole process is easy to complete. The flowers are just beautiful. My order was completed as promised. I will definitely order from you guys in the future. It was great having such a positive experience. Forgot to mention, the delivery person was very polite and friendly. Thanks so much for making my day.

Date of experience: July 24, 2016
Myrna Y.
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Excellent, quick
July 24, 2016

Excellent, quick

Date of experience: July 24, 2016
Patricia A.
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You displayed all of your products beautifully!

Date of experience: July 24, 2016
mitch L.
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Good options, good value
July 24, 2016

Good options, good value.

Kudos to the local florist for handpicking an awesome assortment.

Date of experience: July 24, 2016
aisha W.
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Service and handling is absolutely ridiculous for 15.00 and thr site said save 15% if u order for same day delivery. I did, paid an extra 2.99 for it, and never got my discount

Date of experience: July 24, 2016
Jack P.
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I had ordered the premium arrangement and what was delivered appeared to be something more along the lines of what was shown as standard.

Date of experience: July 24, 2016
Joanne T.
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Really high service charge at the end there
July 24, 2016

Really high service charge at the end there

Date of experience: July 24, 2016
Patricia F.
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Easy and quick
July 24, 2016

Easy and quick - excellent selection and same day delivery available for last minute shoppers like me.

Date of experience: July 24, 2016
Rebecca D.
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Will be anticipating hearing how much the recipient likes the flowers.

Date of experience: July 24, 2016
Andy S.
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I paid an extra 5.00 to have my mom receive this order by noon. I am a flight attendant and wanted this order to run smoothly. This order did not arrive by the noon guarantee time. The first time I called they refunded the extra fee but said the florist was not answering the phone. That concerned me. The second time I called I was told the florist said the delivery would be between 230 and 4. This is unacceptable when the delivery was suppose to be noon. You need to work with your florists. This really made me not want to order from you again. Your first customer service rep could not
Provide me any information that's what really upset me.

Date of experience: July 24, 2016