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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kay G.
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This site was the least expensive site...
June 7, 2020

This site was the least expensive site...checked out quite a few...hope the flowers are beautiful

Date of experience: June 7, 2020
Terri B.
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The recipient stated the flowers were beautiful. She was quite pleased. She is 95 and visiting from out of town and was pleasantly surprised when they arrived.

Date of experience: June 7, 2020
Dominique M.
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My mother loves the flowers
June 7, 2020

My mother loves the flowers

Date of experience: June 7, 2020
Melvina W.
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A beautiful selection to choose from with reasonable prices, however the flowers arrived a day early not the day I had originally requested.

Date of experience: June 7, 2020
Tyler B.
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My order came a day early, when I requested it to be delivered Sunday.

Date of experience: June 7, 2020
Claire L.
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Delivered earlier than expected, next day-which was even better! Great service!

Date of experience: June 7, 2020
Shaun J.
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They Arrived a day earlier than I'd asked but no real problem as recipient was home.

However the e-mail notification stating they had been delivered caused concern and spoilt surprise! The flowers didn't arrive for 2 hours after I'd received the e-mail notification and clearly as they were a day early I had to investigate with the recipient. Which spoilt the surprise I'd sent from U,K.

However she loved them and was very happy they looked lovely. Thank you

Date of experience: June 7, 2020
GB
1 review
0 helpful votes
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Very bad
June 7, 2020

They promise, but do not deliver.
I asked for same day delivery,
Took my money,
And sent it the next day

Date of experience: June 7, 2020
Karin M.
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Rose and lily bouquet did not appear to have any
Lily in it. Looked like mostly roses. Somewhat disappointed

Date of experience: June 7, 2020
Linda S.
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I really have not seen the arrangement since I sent it to my first grandbaby in California. Hopefully I will get a picture. Mom said it was cute.

Date of experience: June 7, 2020
Susan M.
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The product that I ordered was substituted for something completely different. I was very disappointed that I was not made aware that what I ordered you did not have.
That is no way to do business. I should of been notified that my order was being changed.
The product that I was sent was nothing I would of ordered. You sent me candy, which I did not order, and it had nuts in it. The recipient was allergic to nuts, and...it went to my grandson. It was not suppose to be a basket, I ordered balloons.
Next time check to make sure if you are going to change my order or anyone's order, get in touch with them, because they may have a child that can't eat what you feel like sending.

Very, very, very disappointed. If I wanted what you substituted, I would of ordered it, and I DID NOT!
And on top of that, the price was the same.

No, I don't think I will be ordering again, because I won't know what's going to be derived.

Date of experience: June 7, 2020
Dana H.
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Not all items available for delivery everywhere. Had to start over! But found what I wanted and dates available for delivery that met the occation!

Date of experience: June 7, 2020
Gerald Z.
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Excellent service!
June 7, 2020

Excellent service! Very convenient and will definitely be using this service again.

Date of experience: June 7, 2020
gina m.
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Fast and easy!
June 7, 2020

Fast and easy! I ordered flowers for a family member and chose same day delivery, a hour and a half later they called and thanked me for the beautiful flowers! I was given a discount at checkout so price was reasonable!

Date of experience: June 7, 2020
Milli D.
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Nice assortment and colors
June 7, 2020

Nice assortment and colors.

Date of experience: June 7, 2020
Jeanette L.
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One Issue
June 7, 2020

One Issue. At the funeral When floral acknowledgements were read, the card was read as From family, Not Love, The Little Family. Would like to know whether the exact wording was indeed on the card and reader misread or was the Little Family not placed the card. Under the circumstances I did not think it appropriate to ask at the time.

Date of experience: June 7, 2020
Peg B.
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Delivery was on time
June 7, 2020

Delivery was on time. Flowers were ok however not at all like the Picture of the Brilliant Birthday Bloom I ordered! Very disappointed! This was specific for a Birthday and that is why I ordered this item.Item received could have been for any occasion! Do not display a picture if you cannot deliver the item.
I understand having to substitute flowers,but not having items pictured on the site with the flowers took away from The whole Birthday Theme which was the main purpose of ordering this particular arrangement!

Date of experience: June 7, 2020
Kim J.
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When of the easiest sites to shop on...
June 7, 2020

When of the easiest sites to shop on...lots of selections!

Date of experience: June 7, 2020
Mary M.
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Easy peasy ordering
June 7, 2020

Easy peasy ordering. Ontime delivery. Not the actual flowers in the photo, especially the two main flowers were substituted. Pretty, but not even close to the photo.

Date of experience: June 7, 2020
Maryann p.
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So far I am happy with website
June 7, 2020

So far I am happy with website. I will not be sure of my experience until I see a picture of the flowers. This is a special anniversary and I expect the flowers to be beautiful.

The flowers were excellent but they were left at the door and it was 102 degrees outside.

Date of experience: June 7, 2020