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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Emily j.
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Great customer service
August 3, 2016

Great customer service

Date of experience: August 3, 2016
Gabriel B.
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Purchasing flowers for delivery was quick and easy. I'm currently in a long distance relationship, and as a 4 month anniversary present I decided to send my girlfriend flowers. The entire process was simple. My girlfriend loved the flowers. What could have been better were the flowers themselves. Some were dying, some were a bit dry on the tips, and others were a full red color as if they had just been hand picked. My girlfriend didn't mind but I wish the flowers had been near perfect at the very least. Regardless of the flowers, the service is great for anyone wanting to surprise a loved one.

Date of experience: August 2, 2016
debbi G.
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I was never informed there would be a $14.95 service and handling charge on top of the delivery fee.

Date of experience: August 2, 2016
Shari B.
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Easy to order, lots of great choices to select from, user friendly site, delivery dates are soon - not in two weeks, delivery fees are reasonable, great promotions and options.

Date of experience: August 2, 2016
tricia f.
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The order was exactly what I asked for..
August 3, 2016

The order was exactly what I asked for. Just a little more money than I had wanted to pay

Date of experience: August 2, 2016
Carol Y.
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Easy and convenient
August 3, 2016

Easy and convenient. Will order from you again.

Date of experience: August 2, 2016
Berenice G.
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The flowers were beautiful and delivered promptly!

Date of experience: August 2, 2016
Illinois
3 reviews
2 helpful votes
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Horrible
August 3, 2016

I ordered flowers on Monday at 10am by 4pm I hadn't received a thank u so I called the company not to ruin the surprise for my niece. After 6hrs no 1 had called to say the company they chose declined to deliver my flowers and they would submit a new order after another 3 hrs I received a call to tell me my flowers would not be delivered to today! WTH needless to say I was furious so at noon the following day still no flowers had been delivered. Finally around 3pm the flowers finally got to the second destination which of course she was out of the office for the day! My 4th and final phone call to this horrible service was to say how angry I was so the $15 service fee was to be refunded plus 15% off my order and a $20 credit for future purchase SERIOUSLY! NEEDS LESS TO SAY NONE OF THIS WAS DONE! NO ONE SHOULD EVER ORDER HERE I REPEAT EVER!

Date of experience: August 2, 2016
Cindy W.
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Flowers were not delivered at all, I called and they were delivered 2 days after the recipient's birthday. The flowers received did not look anything like the picture, different types of flowers and all. The arrangement was nice, however it was not what I ordered at all and it looked more like a funeral arrangement than for a birthday celebration. I was very embarrassed and I will definitely not be ordering from this site again.

Date of experience: August 2, 2016
Morrine C.
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The flowers from Fromyouflowers are the freshest and most well-designed arrangements I have found online. Easy to order, and usually what I want is in stock. Well worth the price - - for satisfaction and pure delight!

Date of experience: August 2, 2016
Ricky L.
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Easy
August 3, 2016

Easy
Great

Date of experience: August 2, 2016
Sarah D.
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I'm very disappointed in the service and arrangement that was delivered. I paid to have same day delivery and not only was it not delivered but I wasn't even notified that it wasn't until I contacted customer service to find out what happened. I selected the florist arrangement and I feel like the arrangement that was delivered was horrible and nothing like what I expected from the beautiful pictures online. I am over all very unhappy with this company and doubt I'll return.

Date of experience: August 2, 2016
Paul L.
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Thanks
August 3, 2016

Thanks,

Date of experience: August 2, 2016
colleen m.
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It really didn't look like the picture of the arrangement online

Date of experience: August 2, 2016
Vanessa C.
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Easy and friendly!
August 3, 2016

Easy and friendly!

Date of experience: August 2, 2016
REGINA S.
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They were very pretty but not what I ordered
August 3, 2016

They were very pretty but not what I ordered. I ordered the pretty surprise with pink roses and multiple little white daisies what was delivered was red roses with a couple of large daisies. It wasn't even remotely close to looking like what I picked out on line. The person I ordered for liked them but I'm disappointed that it was not what I ordered.

Date of experience: August 2, 2016
Sheri G.
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Love this site 2nd time I've used y'all can't wait to see how beautiful this will turn out. When I aw them today I was embarrassed the looked terrible like they were just thrown together no uniformity they looked wrinkled

Date of experience: August 2, 2016
Janet R.
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My experience has been great so far
August 3, 2016

My experience has been great so far. I will check with my daughter tomorrow to make sure flowers were fresh and delivery went smoothly.
I will let you know.

Date of experience: August 2, 2016
james b.
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I think your prices are amazing beautiful flowers thank you

Date of experience: August 2, 2016
Stephanie D.
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Beautiful floral arrangement, excellent delivery time! Smooth ordering process. Very satisfied!

Date of experience: August 2, 2016