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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Ryan L.
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Quick and easy
August 3, 2016

Quick and easy. Great experience!

Date of experience: August 3, 2016
Kay H.
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My sister-in-law was delighted with the fresh flowers. She said they were beautiful.

Date of experience: August 3, 2016
Mary A.
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The flowers I received were absolutely beautiful! Made my birthday light up!

Date of experience: August 3, 2016
Amanda R.
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I buy here alot love the site
August 3, 2016

I buy here alot love the site

Date of experience: August 3, 2016
Terry S.
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There is an offer for "free delivery for life"
August 3, 2016

There is an offer for "free delivery for life" - but there is no further description of the offer. Is this the service and handling fee?

No one answered this!

Date of experience: August 3, 2016
Lauren K.
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I ordered the "Flower Fields Mason Jar" specifically because I liked how it was presented in the mason jar. My mother received the flowers (which was mostly green filler) and they were placed in an UGLY skinny vase. Pretty sure if you advertise on the website that the flowers come in a mason jar and it's called the "Flower Fields Mason Jar." I think it should come in a mason jar. I understand that the flowers won't look exactly how they do online, but they really screwed up on this one. I feel like I wasted my money.

Date of experience: August 3, 2016
Terry B.
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Delivery was prompt and arrangement was enjoyed.

Date of experience: August 3, 2016
Barb N.
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Fantabulous!
August 3, 2016

Fantabulous! Will definitely return :)

Date of experience: August 3, 2016
Randi L.
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Loved the flowers, ordered for a funeral
August 3, 2016

Loved the flowers, ordered for a funeral. They were gorgeous and arrived perfectly on time!

Date of experience: August 3, 2016
James H.
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They were beautiful, she loved them I will definitely you yall again in the future
thank you

Date of experience: August 3, 2016
Tom T.
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Easy to you site
August 3, 2016

Easy to you site. Have used it before

Date of experience: August 3, 2016
Susan Z.
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Beautiful products
August 3, 2016

Beautiful products. Great prices. Easy checkout.
Very satisfied customer.

Date of experience: August 3, 2016
Cher T.
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So far this site was easy
August 3, 2016

So far this site was easy. Hope flowers arrive today?

Date of experience: August 3, 2016
Joshua R.
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Easy and fast
August 3, 2016

Easy and fast. I will wait and see if the product is up to par. I did revive the product and for the price I paid for premium I thought maybe the quality and quantity would be a bit better but for the peace of mind the thought is all that matters.

Date of experience: August 3, 2016
Shannon A.
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Glad to find same day delivery at a reasonable price!

Date of experience: August 3, 2016
SC A.
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Intuitive and easy website
August 3, 2016

Intuitive and easy website - however the $14.99 handling fee was a surprise. Not cool

Date of experience: August 3, 2016
Nicole G.
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$14.99 service & handling fee is absolutely ridiculous! The price of the flowers when I selected them was $39.99, but at checkout out they were $49.99 with a $10 discount. The discount should have came off of the $39.99 price. Over $60 dollars for a medium size bouquet to be delivered, when the flowers were only $40 is outrageous. To make things worse, when the flowers were delivered the balloon I paid extra for was missing. I paid extra to get the deluxe bouquet and the bouquet delivered looks like the standard. There were no pink roses like the description stated, and the purple flowers were dry, small, and horrible looking. The only thing nice about the bouquet is the yellow roses. The rest of the flowers looked awful. I emailed customer service who refunded my $5 dollars for the balloon that they forgot, and 30% back for the terrible arrangement that was received. While I appreciate the effort by the company to make up for their mistakes, it doesn't make up for my mother receiving awful looking flowers and no balloon on her birthday. I wanted what I paid for, not something terrible and then part of my money back. I won't order from here ever again.

Date of experience: August 3, 2016
Tory R.
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Happy with delivery
August 3, 2016

Happy with delivery

Date of experience: August 3, 2016
Angela P.
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I am not sure if they were delivered on time yet, because it's too early to tell.
The flowers should be delivered at Muir's Funeral Home today 8/3/16 before 4:00 pm is what the arrangement called for.

Date of experience: August 3, 2016
Nancy R.
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Arrangement was delivered within hours of placing order online. My daughter said the arrangement was gorgeous! I will definitely use fromyouflowers.com again.

Nancy R

Date of experience: August 3, 2016