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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Rosewood V.
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I am a returning customer
August 9, 2016

I am a returning customer. I like website, variety offered and orders have been filled with good quality arrangements and delivered on time..

Date of experience: August 9, 2016
Kameron F.
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Driver asked my wife to meet him in the mall parking lot to pick up flowers. Unprofessional.

Date of experience: August 9, 2016
Darryl S.
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They were very nice, and arrived on time
August 9, 2016

They were very nice, and arrived on time. Thank you. She loved them.

Date of experience: August 9, 2016
Steve B.
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My daughter received them during the day and was very happy with them. She sent me a picture of them and they were what I had hoped for... very beautiful.

Date of experience: August 9, 2016
Tina G.
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I really did not receive the basket, it was sent to relative in Kentucky and I'm located in Texas. I'm guessing they've received everything.

Date of experience: August 9, 2016
Anthony C.
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I only order from FromYouFlowers, because their flowers actually look as beautiful delivered as they do on the website.

Date of experience: August 9, 2016
Victoria J.
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The actual delivery was very sparse
August 9, 2016

The actual delivery was very sparse. I was so disappointed to view the arrangement I sent my mother, via FaceTime yesterday. I understand that substitutions may be necessary but the arrangement was lackluster compared to the photo that I based my decision on. Very, very disappointing.

Date of experience: August 9, 2016
Alicia L.
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I have ordered from them before and I was very please. This time I ordered from them and they delivered a day late and even though I paid extra for same day deliver and was charge two different amounts. The flowers were left in between her front door and gate door. I wasn't too happy. I will be looking else where for a more responsible flowers.

Date of experience: August 9, 2016
Chris T.
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Paid for early am
August 9, 2016

Paid for early am. Delivery but received in the pm.paid for a premium upgrade assortment and didn't received that. Called customer service they where very helpful sent another arrangement and gave me a gift card

Date of experience: August 9, 2016
Kathryn M.
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The sympathy flowers were received on time and very appreciated. They were delivered as I ordered. Thanks!

Date of experience: August 9, 2016
claire p.
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Glad i did not choose to pay more for morning delivery because it arrived in the morning anyway! I am very pleased with my order and availability to get delivered ASAP. Other competitor services could not do deliveries until a week later, but FromYouFlowers delivered within 18 hrs.

Date of experience: August 9, 2016
Gabriel L.
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You need to show total of order before the very end!

Date of experience: August 9, 2016
Joan E.
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I am always a bit surprised by the high cost of service and handling so what looks like a great deal isn't always. I guess I just need to be sure to pick the least expensive flowers. They are all lovely though.
I really do understand that delivery and handling are costly. It is easier going through you than trying to find a local florist who is probably more expensive. Our relatives LOVED the flowers and that is what matters.

Date of experience: August 9, 2016
Janice P.
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Quick and easy!
August 9, 2016

Quick and easy!

Date of experience: August 9, 2016
Kent P.
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Great fowers
August 9, 2016

Great fowers

Date of experience: August 9, 2016
DRee C.
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The arrangement sent to Carol Faulkner-Smith in Athens Ga. Wasn't anywhere close to the one I selected and maybe had 1-2 roses tops with a ton of baby's breath (which the photo didn't show any).

Date of experience: August 9, 2016
Jill S.
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The website was easy to follow & look things up. I hope the flowers will be just as pretty as the picture. I only saw a picture of the flowers after they were delivered and although it didn't look a lot like the picture online it was very pretty and had a beautiful bow. I am happy. Thanks.

Date of experience: August 9, 2016
Consuelo V.
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Thanks appreciate the time in short notice
August 9, 2016

Thanks appreciate the time in short notice.

Date of experience: August 9, 2016
Barney k.
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Second time I have used your service
August 9, 2016

Second time I have used your service. The key selling point to me is your ability to deliver nationwide on time and reasonably priced. The quality of product/flowers is excellent and what I expected and received. Thank you very much.

Date of experience: August 9, 2016
Crystal B.
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I ordered two seperaye arrangements,they were delivered on time to seperate locations and were absolutely gorgeous!

Date of experience: August 9, 2016