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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Rebecca W.
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My Grandson will be very happy with his delivery for his Birthday

Date of experience: August 10, 2016
Angela s.
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The delivery person lost the card...
August 10, 2016

The delivery person lost the card...my order was split up and delivered on different days...but on the positive side the customer service from here is excellent responded quickly to each mail.

Date of experience: August 10, 2016
David B.
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Quick and simple process for ordering
August 10, 2016

Quick and simple process for ordering. Lots of choices for same day delivery, which is awesome.

The vase came in purple rather than blue and there were only a couple of blue flowers. I realize that substitutions might be made, so I'm not upset... However, the reason for ordering this particular bouquet was for the blue accent, since that is my boyfriend's favorite color. I had to explain the intent to him, so that the almost totally white bouquet didn't send him the wrong message.

Otherwise, it was a good experience.

Date of experience: August 10, 2016
Joyce M.
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It really help me design something simple and nice for a male friend that put a smile on my face.

Date of experience: August 10, 2016
Alice A.
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Seems high charge for delivery but I have used the service and the ladies seem to like the flowers. The florist choice is sometimes not great. They choose the excess ugly colors they have I think.

Date of experience: August 10, 2016
Luis H.
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Same day delivery, exactly what i wanted with no issues.

Date of experience: August 10, 2016
Theodore R.
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Very happy with the ease of ordering and with the quality of your products

Date of experience: August 10, 2016
Steven M.
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Its always pleasant..
August 10, 2016

Its always pleasant..

Date of experience: August 10, 2016
Barbara Z.
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I brought this basket for my manager and her family it came a day late but she was happy. I had to go through the order to make sure I put the right address when she told me it did not get to her on Monday and inspoke to her on Tuesday. Well as I was checking on it the were delivered to her and she loved it. I feel if you are going to charge those prices then the least you can do is be on time.

Date of experience: August 10, 2016
Adam F.
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All is fine
August 10, 2016

All is fine- except your final charges! You use misleading pricing, be up front with ALL your fees- from the start of the whole process. Misleading a customer all the way to the end, and then addng nearly one-third extra to the overall price is simply unacceptable. Also, on your mobile website, ensure you inform the customer up from that you will later seek the actual shipping address. Your site isn't clear until the very end. It makes it seem as if you will be shipping it to my PayPal address, which causes confusion via the mobile device. Present to the customer- during the onset, so they aren't back tracking again & again or adding a PayPal new Shipping address.

Date of experience: August 10, 2016
Pat G.
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Don't know what the flower arrangement will actualy look like.

Date of experience: August 10, 2016
Jason W.
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Excellent looking bouquet
August 10, 2016

Excellent looking bouquet

Date of experience: August 10, 2016
Diane Y.
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When trying to edit the screen clears all of order instead of letting me just edit a few letters

Date of experience: August 10, 2016
Melissa P.
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On August 9, I saw the bouquet that had been delivered to my daughter's home on Friday, August 5. The flowers were still lovely after several days (she had changed the water as instructed), and I was pleased with that aspect. However, the lilies in the arrangement were pink lilies, not the Stargazer variety as shown in the arrangement online. While the pink lilies paired with the roses are lovely, I ordered this particular bouquet because my daughter loves very fragrant flowers. I was disappointed that she did not receive exactly what I had ordered. Thanks, Melissa Cook

Date of experience: August 10, 2016
Barb R.
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I use fromyouflowers all the time
August 10, 2016

I use fromyouflowers all the time - it is a great service and for the most part I have been pleased with the flowers and products that have been delivered. One time roses were not in excellent condition when delivered. Fromyouflowers, replaced the roses and sent me a gift card for my next order. All orders have been delivered on time and placing an order is very simple.

Date of experience: August 10, 2016
Mario E.
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The same day delivery was awesome
August 10, 2016

The same day delivery was awesome. The bear that came with the package was smaller than expected.

Date of experience: August 10, 2016
Judi S.
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Very considerate customer service called previous to delivery confirming someone would be at my friend's home to accept delivery of Get Well arrangement.
The beautiful flowers and mylar balloons brought a smile to her face and took mind off her pain. Thank you!

Date of experience: August 10, 2016
Daisylady Z.
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As always, a pleasure to order from "fromyouflowers.com". My Aunt Grace was thrilled with the floral arrangement and balloon (and it was just what I had ordered). It made her 90th birthday extra special. Thank you!

Date of experience: August 10, 2016
D L.
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The flowers could not be delivered the day I needed, went a day later, which luckily worked out for me, and they upgraded the flowers to something bigger, which was a nice way to make up for the date missed. This survey though says 'did I receive my order', I did not receive the order, I placed the order and someone else received them. Only because the people I ordered them for called me did I know they got them, I requested a confirmation when the flowers were delivered just so I knew they went the second day, and I did not get that confirmation.

Date of experience: August 10, 2016
Diana B.
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Do not understand why I was charged $2.99 for same day or weekend when the flowers are being delivered on a weekday.

Date of experience: August 10, 2016