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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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Ms B.
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Ask me again after delivery
August 12, 2016

Ask me again after delivery.

Date of experience: August 12, 2016
Michael I.
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Flowers were good
August 12, 2016

Flowers were good. But bouquet and vase looked different from what the site promised (worse on my taste). Balloons were terrible. I don't recommend order balloons with flowers here.
Also site doesn't support non-latin characters.

Date of experience: August 12, 2016
Catherine A.
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The picture of the item I ordered and the product I received were two different things. I understand substitutions may be made but had I known what was going to show up compared to what I ordered, I would have cancelled my order. I was compensated 35% of my price refunded but I will not be using them again.

Date of experience: August 12, 2016
maria W.
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Always good service thanks
August 12, 2016

Always good service thanks

Date of experience: August 12, 2016
Lathha H.
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Order 97107903: This order was amazing
August 12, 2016

Order *******: This order was amazing. Delivered on time. Flowers were fresh and looked amazing. Flowers were beautiful nice color.

Order*******: This order was amazing too. Arrived on time but the flowers were not fresh and not too attractive and bright as shown in the picture online. The soft toy given was a puppy and not a teddy bear.

The puppy toy was cute & my friend loved it so its fine.

When we choose the Soft toy selection, options should be given for us to choose. So that we can know what we are paying instead of choosing the size alone. Just a friendly sugguestion.

Overall, im happy and satisfied with the awesome service. Thank you. Cheers Lathha

Date of experience: August 12, 2016
Margit A.
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Easy use of website
August 12, 2016

Easy use of website. The flowers were delivered super fast and my Aunt absolutely loves them. Great service!

Date of experience: August 12, 2016
Candy R.
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I bought the flowers for my mother and did not see them in person, but she sent me a picture of them. Both my mother and I were very pleased with the bouquet!

Thank you!

Date of experience: August 12, 2016
Kathryn S.
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Didn't like not knowing the 'Service charge' before I paid for the order. Otherwise, nice job. Daughter like the flowers.

Date of experience: August 12, 2016
Tammy M.
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It was a great experience but two improvements I would make are to inform about the handling charge before the end of checkout; just including a small shipping fee was false advertising in my opinion. Also, I would like to see the ability to change the zip code without having to start all over on my order. I really like the candy basket options that were available since I was sending a congratulatory gift to my adult stepson and didn't want something too feminine like flowers. I liked that I could personalize with a balloon in his school colors and which he could then let his little girl play with. ~Tammy

Date of experience: August 12, 2016
Sandra D.
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The plant was just like in the webpage
August 12, 2016

The plant was just like in the webpage

Date of experience: August 12, 2016
BELINDA D.
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I DONT SEE JUSTIFYING THE EXTRA $19.99 SHIPPING (I'M ONLY 30 MINUTES FROM DOWNTOWN SPOKANE), BUT THE QUALITY WAS STILL BE THERE.

Date of experience: August 12, 2016
Allan H.
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Delivery was not made on the day I requested
August 12, 2016

Delivery was not made on the day I requested. It was for a birthday and for an anniversary. The people I sent flowers to were guets at the hotel and being delivered on the wrong date they received the flowers when they were already checking out. The excuse the flower store that delivered was that they couldn't find them. When I put the address on the day I ordered it was perfect and with the exact address given to me by the hotel. I even put down the cellphone numbers in case they needed to call. There was no point in delivering the flowers anymore.

Date of experience: August 12, 2016
Jahyeda C.
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The flowers were beautiful and bigger than expected.

Date of experience: August 12, 2016
Mark D.
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She liked them
August 12, 2016

She liked them

Date of experience: August 12, 2016
juan s.
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The flowers were delivered on time thank you
August 12, 2016

The flowers were delivered on time thank you

Date of experience: August 12, 2016
Denise S.
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Just ordered so hoping Peace Lily is a good selection.

The recipient was thrilled and said the plant was gorgeous

Date of experience: August 12, 2016
Paul A.
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QUIK and fast!
August 12, 2016

QUIK and fast! But add in a delivery option.
The arrangement of flowers could of been a lot better. If you shop be a picture it should look
Like the picture. Right?

Date of experience: August 12, 2016
Patricia M.
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The website is great, except for editing delivery address info, after getting to the review order mode. Our granddaughter received a beautiful birthday basket of blooming plants. She was so thrilled to spread these around her new apartment. Good things have been happening for her because of all her hard work and we wanted to send something to last longer than flowers!

Date of experience: August 12, 2016
Tyrone S.
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Quick and accurate
August 12, 2016

Quick and accurate

Date of experience: August 12, 2016
phyllis k.
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Great service!
August 12, 2016

Great service!

Date of experience: August 12, 2016