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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kristin c.
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Quick and easy
August 12, 2016

Quick and easy. Good prices.
I paid for next day and it was delivered 2 days after it was supposed to be. Flowers were ok... not amazing.

Date of experience: August 12, 2016
Ireen A.
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Sent flower arrangement to my boss
August 12, 2016

Sent flower arrangement to my boss. She loved them and said they were gorgeous. I was happy she received them early enough in the afternoon. Will order from them again in the future!

Date of experience: August 12, 2016
Edwin M.
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Thanx...
August 12, 2016

Thanx...

Date of experience: August 12, 2016
Elizabeth R.
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Delivery was a day late...
August 12, 2016

Delivery was a day late...free upgrade was offered which was nice, but I really wanted them delivered the day before.

Date of experience: August 12, 2016
Tracy H.
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Could have been cheaper for what I ordered
August 12, 2016

Could have been cheaper for what I ordered.

Date of experience: August 12, 2016
lakeya l.
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I ask for my flowers to be delivered after a specific time and it was delivered before the time. The quality of the flowers was unacceptable. I was embarrassed to have brought the flowers for the individual.

Date of experience: August 12, 2016
Rick P.
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Simple to use, great selection
August 12, 2016

Simple to use, great selection.

Date of experience: August 12, 2016
Aaron O.
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Great selections great price
August 12, 2016

Great selections great price

Date of experience: August 12, 2016
Jana a.
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Very easy and not compicated at all
August 12, 2016

Very easy and not compicated at all

Date of experience: August 12, 2016
Soozin K.
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After I placed my order at a little after 2 pm for delivery the same day, I rec'd a call saying the florist couldn't deliver the flowers until the next day...however I would receive $8.00 off my order, an arrangement upgrade and a $10.00 gift certificate on another order. As well as the woman from you flowers saiying she would call my friend to say the flowers would arrive the next day. I was quite pleased with all of that, disappointed with the florist, but pleased with the effort from you flowers. I've rec'd the $10.00 gift certificate via email but am waiting to see the $8.00 returned to my visa card.

Date of experience: August 12, 2016
Yolanda I.
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Very disappointed with the flowers nothing like the ones in the picture.

Date of experience: August 12, 2016
Kyle U.
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Seems quick and easy enough
August 12, 2016

Seems quick and easy enough

Date of experience: August 12, 2016
Michael Y.
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Was great, thanks!
August 12, 2016

Was great, thanks!

Date of experience: August 12, 2016
Stacey w.
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They were a gift for my sister who recently had surgery. She loves them!

Date of experience: August 12, 2016
Katey D.
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It was quick and easy to use the website but that handling fee was a bit too much, the flowers that were delivered were very pretty but could have been arranged a little less sloppy. The flowers were beautiful and they brought a smile to her face... Mission accomplished... Thank you... I will use you guys again in the future.

Date of experience: August 12, 2016
Rob V.
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Excellent website setup A+++
August 12, 2016

Excellent website setup A+++

Date of experience: August 12, 2016
MarciAnn K.
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Good
August 12, 2016

Good

Date of experience: August 12, 2016
Charley F.
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I've always been satisfied with the flowers sent
August 12, 2016

I've always been satisfied with the flowers sent - - beautifully arranged and fresh.

Date of experience: August 12, 2016
Kim S.
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When you have a coupon for free delivery you expect it to be free. The additional service charges are a bit much. Also, I have paid several times for express delivery and it has not arrived in that allotted time.

Date of experience: August 12, 2016
Tabatha Y.
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My girlfriend was having a rough morning
August 12, 2016

My girlfriend was having a rough morning. I ordered a snack basket at 12:30 pm and it was delivered within two hours. Would've been even sooner, but I accidentally gave them the wrong contact information. Best customer service I have ever seen! Five stars, and will be ordering from you guys again.

Date of experience: August 12, 2016