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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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tai S.
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I was very disappointed when my gf sent me a picture of the flowers that were delivered to her. They looked nothing like the ones I ordered online and that is wrong. Even the ribbons around the case were not the right color nor did it match the flowers at all. On the website the ribbons matched the flowers. I was so not satisfied on this order

Date of experience: August 12, 2016
Bonnie E.
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The flowers are gorgeous, and my daughter was thrilled with the photo vase, and that she could wash it without destroying the photo. THAT vase was a bargain! But, paying for morning delivery was not.

Date of experience: August 12, 2016
sandy K.
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It didn't have as many flowers as pictured
August 13, 2016

It didn't have as many flowers as pictured. Instead of it coming in a cute pot that showed sunflowers on it it came in an ugly red vase. Very disappointed

Date of experience: August 12, 2016
Deanna L.
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Have used you before
August 12, 2016

Have used you before. The Birthday girl was very pleased and so am I. Thank you so much.
Deanna Littlefield

Date of experience: August 12, 2016
Travis I.
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After someone spends the time searching and looking for the perfect gift, you punch them in the gut with a last minute $15 handling fee instead of being upfront in the beginning. Super Cool! Last time I'll order from this website. I paid for the early delivery before noon. My wife got her flowers at 2pm. I waited on hold for 15 minutes (I have a screen shot so you don't think I'm exaggerating) and then called back and waited another 12 minutes before someone said I would get my $5 back for the early delivery. Nothing has posted or is pending in my account yet. Still waiting...

Date of experience: August 12, 2016
Joe O.
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My wife loved the flowers and they arrived right on time.

Date of experience: August 12, 2016
DENISE S.
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Flowers were very pretty
August 12, 2016

Flowers were very pretty

Date of experience: August 12, 2016
Rodney T.
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Free Shipping convinced me to place an order
August 12, 2016

Free Shipping convinced me to place an order.

Date of experience: August 12, 2016
Alex V.
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Delivery rate is outrageous
August 12, 2016

Delivery rate is outrageous

Date of experience: August 12, 2016
Dana M.
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I like the variety of options, but I had to walk away from checkout to get a credit card, and by the time I came back, the 20% off discount I'd had applied was removed. I am unhappy with that, but I really wanted to the order to make it to my Mom, so I still purchased it. It just cost me more than I had planned on.

Date of experience: August 12, 2016
Scott Z.
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I was very happy to see the results of this order. It was for my anniversary and my wife was so happy with the flowers. She has set them where she can see them all the time. She said it was beautiful.

Delivery time was perfect and on time. I will certainly us this service again.

Date of experience: August 12, 2016
Will W.
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I was rather shocked by the Handling fee of $14.99 without and explanation. If I had time, I would have searched for another alternative.

The final arrangement that was delivered did not look much like what the picture showed.

Date of experience: August 12, 2016
Johnny J.
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Flowers beautiful
August 12, 2016

Flowers beautiful. Delivered to late after paying upcharge for her to see on her birthday. To many upcharges you would think were included in price.

Date of experience: August 12, 2016
Peggie X.
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I really appreciate the coupon for waving the service and shipping fee. It really made a difference in choosing your site.

Date of experience: August 12, 2016
Mickey G.
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So far so good
August 12, 2016

So far so good

The recipients called by phone that evening and thanked us. They said the arrangement was beautiful.

Date of experience: August 12, 2016
Joe A.
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So easy!
August 12, 2016

So easy!

Date of experience: August 12, 2016
Kathy W.
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Very easy
August 12, 2016

Very easy. Lots to choose from

Date of experience: August 12, 2016
Beth C.
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Extra fees made the order price double
August 12, 2016

Extra fees made the order price double. I understand the need for extra fees, but total fee disclosure should already be reflected in the price shown for each bouquet, so the customer can know what the true price is without having to set up an account or go through the entire cart process. That would be my only issue, other than that, great experience.

Date of experience: August 12, 2016
Carla M.
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I sent a gift basket to a friend and he loved it... He was quite surprised!

Date of experience: August 12, 2016
joe S.
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Ordered at 8:30
August 12, 2016

Ordered at 8:30. Didn't receive until 5:30pm. Paid for early delivery.

Date of experience: August 12, 2016