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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Maceo P.
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A little pricey but worth every penny!
August 12, 2016

A little pricey but worth every penny!

Date of experience: August 12, 2016
Shawneta P.
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It was quick fast and easy
August 12, 2016

It was quick fast and easy

Date of experience: August 12, 2016
Annita G.
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It was quick and easy
August 12, 2016

It was quick and easy. The picture online was good but the product was better in person. My sister love her plants and was very happy. It arrive to her office before lunch and that made me happy. I will recommend this site to everyone I know! VERY SATISFIED!

Date of experience: August 12, 2016
Sharon O.
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I was a good experience
August 12, 2016

I was a good experience

Date of experience: August 12, 2016
Trish L.
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Was sent to a home out of State
August 12, 2016

Was sent to a home out of State

Date of experience: August 12, 2016
Jordahn F.
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Good job!
August 12, 2016

Good job!

Date of experience: August 12, 2016
Orlando G.
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Wasn't expecting the $14.95 Service & Handling charge.

Date of experience: August 12, 2016
karren W.
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Please stop sending emails everyday
August 12, 2016

Please stop sending emails everyday. Also service charge seems very high to me. But selection is good, however,the product was very misleading, for my mom in a medical facility, she had to ask the nurse to cut and arrange the flowers which she felt bad about. For my mother in law, the arrangement lacked color as I thought it would be a beautiful array of colors,(designers choice-must mean whatever they have leftover) all the flowers were gold and drab, she sent me a picture and I was embarrassed. I would send it to you and ask you if you would sent this to someone special. I think not.

Date of experience: August 12, 2016
Samantha W.
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I've never had to ship flowers before
August 12, 2016

I've never had to ship flowers before. I was looking a while for a total shipping cost and couldn't find one except the extra 2.99 for same day. I was very upset to only find out at the end in my check out that there is handling fee, which i didn't see anywhere on the website. My friend did enjoy the flowers and said they were wonderful. I did not see them myself.

Date of experience: August 12, 2016
Wanda F.
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Hi
August 12, 2016

Hi. The flowers are beautiful and the delivery was spot on. One big but - the $15 handling fee was quite a surprise. I'm sure it's my fault and I missed it when ordering on my phone but the listing of low prices under the product pictures and then tacking on this fee is really annoying. Next time, I'll call a local flower shop directly. The convenience of ordering online isn't worth it to me.

Thanks!

Date of experience: August 12, 2016
Kris W.
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Hope to hear from Kelly that this Gift Is Great and What I expected it to be.
Thank You.

Date of experience: August 12, 2016
Elisabeth M.
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Thank you!
August 12, 2016

Thank you! You made this so easy and pleasant!

Date of experience: August 12, 2016
Tony G.
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...
August 12, 2016

Date of experience: August 12, 2016
M A.
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I liked the free delivery policy
August 12, 2016

I liked the free delivery policy.

Date of experience: August 12, 2016
Barbara W.
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I am a repeat customer
August 12, 2016

I am a repeat customer. Great website,easy ordering. My previous order was handled quickly and the flowers were gorgeous.

My latest order was sent to a relative in the hospital in northern Michigan. I live in Florida, so was not able to see the flowers that arrived, and there was nobody who could send me a picture or tell me if they were nice. But the flowers were delivered very quickly, and I am pleased with the service provided. Will order from this seller again.

Date of experience: August 12, 2016
Veronica M.
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Beautiful selection to choose from and easy to do! The person receiving the flowers was very satisfied and stated they were beautiful!

Date of experience: August 11, 2016
Dana L.
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Lots of beautiful selection and easy to send a rembrance quickly...unfortunately the arrangement I ordered, and the arrangement received by sister were not even similar. I spent a lot of time selecting the perfect arrangemwnt ans it wad all for not. I was VERY disappointed.

Date of experience: August 11, 2016
Lacey R.
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The pictures of the flowers look beautiful!
August 12, 2016

The pictures of the flowers look beautiful! And that was confirmed from my mom when she recieved them!

Date of experience: August 11, 2016
Patricia M.
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The website is great, except for editing delivery address info after getting to the review order mode. My cousin loved her tulips. Just as I hoped, her flowers were waiting for her when she came home from work.

Date of experience: August 11, 2016
Peggy B.
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I was so glad to find you and use your one day service. It is great. Just a little disappointed that it was 8 pm when they were delivered.

Date of experience: August 11, 2016