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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Shanika B.
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Same day service was quick!
August 17, 2016

Same day service was quick!

Date of experience: August 17, 2016
Norine F.
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So far so good, need to see the flowers before reviewing further. They arrived. Most of the lillies aren't blooming yet. :(

Date of experience: August 17, 2016
Paul T.
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Shipping and handling was more expensive than I Feel It should have been. For what I paid, I felt there should have been a little more to the arrangement. The flowers were beautiful. My wife loved them.

Date of experience: August 17, 2016
Andre W.
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Easy to do and convenient
August 17, 2016

Easy to do and convenient

Date of experience: August 17, 2016
Abraham K.
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Ordered@ 1.30 b4 cut-off@ 3pm for same day delivery, delivered next day...they still tried to make it right. Thanks.

Date of experience: August 17, 2016
Emily P.
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She loved her gift tso much she cried
August 17, 2016

She loved her gift tso much she cried

Date of experience: August 17, 2016
Nick I.
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Flowers looked great
August 17, 2016

Flowers looked great

Date of experience: August 17, 2016
Harry D.
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Easy to find on line
August 17, 2016

Easy to find on line. Easy to order.

Date of experience: August 17, 2016
Axel B.
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A bit pricy but good product
August 17, 2016

A bit pricy but good product

Date of experience: August 17, 2016
Alyssa N.
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Beautiful bouquets and I loved having all the delivery options. I wish the handling fee didn't come as a surprise upon check out but the flowers were still a great value! I look forward to hearing the recipient's reaction!

The recipient very much enjoyed the flowers, however, they were delivered to the wrong location! Thankfully the recipient had a kind neighbor who knew them and walked them over to the correct house. I am happy it worked out but this could be very frustrating in the event that it happened again and the recipient never receives the flowers. Willing to buy again though.

Date of experience: August 17, 2016
DAVID H.
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None
August 17, 2016

None

Date of experience: August 17, 2016
REGINA E.
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FROM YOU FLOWERS IS MY GO TO WITHOUT A SECOND THOUGHT!

Date of experience: August 17, 2016
Sue O.
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I ordered a balloon arrangement
August 17, 2016

I ordered a balloon arrangement. It was beautiful but balloons started falling after about 3 hrs after delivery and by this am were all on the floor. Never had that happen before

Date of experience: August 17, 2016
Sandra Z.
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Very easy and timely
August 17, 2016

Very easy and timely

Date of experience: August 17, 2016
judie S.
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Easy and user friendly
August 17, 2016

Easy and user friendly. I have high expectations and hope this will be a wonderful delivery experience so far, so good.

Date of experience: August 17, 2016
Diana F.
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Now
August 17, 2016

Now

Date of experience: August 17, 2016
Thea S.
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I was very disappointed in my order
August 17, 2016

I was very disappointed in my order. The flowers were small & had brown on the tips! It looked nothing like the picture posted. At least if your going to substitute try & get close to size & color. I won't be ordering again

Date of experience: August 17, 2016
Jaime H.
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Fast delivery!
August 17, 2016

Fast delivery!

Date of experience: August 17, 2016
NATASHA J.
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No issues...
August 17, 2016

No issues...thank you

Date of experience: August 17, 2016
Amy R.
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I am extremely disappointed with my first time experience. I am able to provide picture if you want. I did not receive anything close to what I selected from your picture. I understand that the exact picture cannot always happen due to the nature of the season, etc. However, what I selected and what was delivered was extremely disappointing. I feel like I deserved a call, from the florist, to say that "we can not provide you with what you ordered instead we can do this or that." Instead my dear friend who I wanted to receive an amazing arrangement got something that looked like it was bought at grocery store with a bow on it that looked like a child did it. A lifetime customer was not made with this transaction.

Date of experience: August 17, 2016