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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Chris t.
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Kinda thought the deluxe package would have been a little bigger but the flowers were very nice. Also thought the handling fee was a little high

Date of experience: August 18, 2016
Toni E.
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This is the 3rd time that I have ordered from them that the order has been VERY late. Not please at all,.

Date of experience: August 18, 2016
Jason S.
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The delivery driver went out of his way to contact the recipient, even rescheduled delivery same day rather than leave the flowers on the porch in the scorching heat. So accommodating and thoughtful... Awesome!

Date of experience: August 18, 2016
Tonya Y.
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Very easy and fast!
August 19, 2016

Very easy and fast! So impressed!

Date of experience: August 18, 2016
Nathan M.
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Great!
August 19, 2016

Great! It was so fast and easy

Date of experience: August 18, 2016
Laurie M.
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I am just going by what my friend said
August 19, 2016

I am just going by what my friend said. I have not seen the flowers as I am in Australia, but they were delivered on time. Thanking you

Date of experience: August 18, 2016
Randy L.
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You charged extra for delivery before noon
August 19, 2016

You charged extra for delivery before noon - that didn't happen. Should I be due a refund?

Date of experience: August 18, 2016
Eric Y.
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Ordering was a snap, super easy and inexpensive compared to local shops. I'am however very unhappy about the delivery process. My flowers to my wife for our anniversary were not delivered on the actual date. A representative called late in the afternoon on the delivery date to say they wouldn't be able to deliver them that day. Then they were delivered the next day 45 minutes after my wife had left her job that day. So I'am very unhappy about this part of the service.

Date of experience: August 18, 2016
MICHAEL F.
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JUST A GREAT SITE!
August 18, 2016

JUST A GREAT SITE! HOWEVER, AFTER ALL THESE MONTHS ORDERING FROM YOU, WOULD LOVE TO SEE SOME DISCOUNT COUPONS!

Date of experience: August 18, 2016
yesse a.
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I wish that they would have arrived at the office around11am. Overall it had a happy ending!

Date of experience: August 18, 2016
Laurent A.
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A ok
August 18, 2016

A ok

Date of experience: August 18, 2016
Maria Q.
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Always shop for flowers here
August 18, 2016

Always shop for flowers here

Date of experience: August 18, 2016
Leigh D.
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Very please the flowers turned out exactly as pictured on the website, only complaint is paying shipping on multiple items to one address.

Date of experience: August 18, 2016
aaron d.
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Isjabd
August 18, 2016

Isjabd

Date of experience: August 18, 2016
Shon M.
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Very fast, and convenient!
August 18, 2016

Very fast, and convenient! Thanx

Date of experience: August 18, 2016
Helen D.
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I've used this before and loved the flowers
August 18, 2016

I've used this before and loved the flowers.

Date of experience: August 18, 2016
Andrea A.
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This was so quick and easy, and perfect for last minute!

Date of experience: August 18, 2016
Lana Z.
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Arrangement was beautiful however it looked nothing like the picture of what I ordered and it was a day late.

Date of experience: August 18, 2016
Elba S.
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It was very easy to shop
August 18, 2016

It was very easy to shop. Now, I hope the flowers will match the picture! If they do, I will put your name in our church bulletin board, and in the school.
Flowers were old, dried at the edges. The florist substituted daisies for the Irises. It was a big ugly mess. I had to call the company, complain, get them to resend the correct flowers. I also called the florist who did this, and asked them to give me fresh flowers. I'm exhausted. Finally, my sister got the flowers after 4:30 pm. It still did NOT match the picture on the website at all, but I'm tired of fighting. I am not happy. I Wong use you again. I feel like a sucker.

Date of experience: August 18, 2016
Tyler T.
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Overall great!
August 18, 2016

Overall great! Just priced a bit high, I didnt think I could have called my local florist and got the flowers at a much cheaper price.

Date of experience: August 18, 2016