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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kathy L.
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This is one of my favorite online florists!
August 26, 2016

This is one of my favorite online florists!

Date of experience: August 26, 2016
JON W.
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THIS IS THE 2ND TIME I'VE ORDERED FROM YOU AND PAID EXTRA TO HAVE IT DELIVERED EARLY AND BOTH TIMES IT WAS DELIVERED LATE. I WILL NOT BE USING YOUR SERVICE AGAIN.

Date of experience: August 26, 2016
christina Y.
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I was extremely disappointed in my order
August 26, 2016

I was extremely disappointed in my order. The flowers were as expected, but the service was not good.
It was not delivered on time. I spent over 30 minutes on hold to ask a simple question about my order.
If I need to order flowers again, I garuntee it will not be from here.

Date of experience: August 26, 2016
jason E.
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Very easy ordering
August 26, 2016

Very easy ordering. ONtime delivery. Website easy to navigate

Date of experience: August 26, 2016
Mike Z.
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Easy to pick from large selection lots of flowers and prices.

Date of experience: August 26, 2016
Sue Q.
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I have just placed order, which was easy
August 26, 2016

I have just placed order, which was easy. I will wait and see what the girls think about their flowers after they get them...Both my daughter and daughter-in-law loved their flowers. My DIL received hers within a couple of hours after I ordered it. My daughter got hers late in the afternoon. I think prices were a little high, but overall would use this service again.

Date of experience: August 26, 2016
Ellen I.
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Pretty flowers
August 26, 2016

Pretty flowers.

Date of experience: August 26, 2016
Maryanne G.
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User friendly and great prices with excellent selections

Date of experience: August 26, 2016
alan V.
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Flowers she received were just ok
August 26, 2016

Flowers she received were just ok

Date of experience: August 26, 2016
Cindy B.
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No response on delivery confirmation until I sat on hold and emailed you. Finally spoke to a rep that explained and apologized as to why my order was not delivered until the next day. He was very nice, said he would refund extra delivery fees, same day and 4 hours, as well as upgrade arrangement. I appreciate the GC that was sent. I would like confirmation as to the amounts that were refunded, as well as the type of upgrad my selection rec'd. Thank you again for making it right!

Date of experience: August 26, 2016
carole F.
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Was surprised at shipping charges,then saw all companies charge.some more than yours,was cancelling till you waived it.thank you.Was a very nice surprise.Our granddaughter loves them.

Date of experience: August 26, 2016
Theresa W.
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Delivery confirmation came a little more than an hour later, so I freaked out and sent an email to them, but it appears all is well. I was skeptical and worried reading reviews after I ordered, but I had a positive experience

Date of experience: August 26, 2016
Elizabeth G.
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I have used this site before and no problems with my order. This is to the same person as last year.

Date of experience: August 26, 2016
Pat C.
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The site was easy to work with except when the product selection came up for review I couldn't go back to see the choices. I thought I selected a different priced item.

Date of experience: August 26, 2016
Edna A.
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...
August 26, 2016

Date of experience: August 26, 2016
J J.
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My first impression was 'quick and easy; lots of choices!' but my final overall impression was negative, and I cannot recommend fromyouflowers.com and their family of florists to future customers.

About 1:00 p.m. on the day of the new baby's birth, I ordered my arrangement (a best value recommendation) and paid for one-day delivery; at 6:25 p.m. that same day, I got a call from Melinda with fromyouflowers.com telling me that the delivering florist did not have the flowers that I requested and wasn't going to be able to meet my requirements. Being that it was too late to call another florist, I agreed to next day delivery. Melinda offered several compensations for their mistakes, but after seeing pictures of the arrangement after it was delivered, I doubt that I will be using the gift certificates.

The flowers in the arrangement were skimpy and sparse, plus looking old and stale. In the picture that I was sent by the recipient, I didn't see a single yellow rose which is the new mom's favorite flower and the primary reason that I selected this arrangement. The arrangement was embarrassing and didn't come close to meeting my expectations!

As I suggested to Melinda when she called, fromyouflowers.com should find another supplier in the Nashville, TN area; the one that was used is a negative rather than an asset to their company reputation.

Date of experience: August 26, 2016
Candy E.
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I have ordered flowers from other websites in the past and paid a lot more and been very disappointed with what I received but the flowers delivered to my aunt's funeral from For You Flowers were absolutely beautiful. I am so pleased with what I received. I will never use any other website again.

Date of experience: August 26, 2016
Kelly B.
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Always my go to flower delivery service!
August 26, 2016

Always my go to flower delivery service!

Date of experience: August 26, 2016
Erika D.
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It was fine
August 26, 2016

It was fine. I sent this order of flowers from my home in Canada to my cousin in Virginia Beach.It was easy and delivery was right on time. Thanks.

Date of experience: August 26, 2016
Andi P.
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Everything was great, thank you
August 26, 2016

Everything was great, thank you

Date of experience: August 26, 2016