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At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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I sent a house plant to my long distance boyfriend to put in his apartment and he loved it! I got the deluxe if I remember correctly :)
I loved that you were able to deliver the same day I called.
Beautiful arrangements easy ordering
Flowers arrived pretty & healthy
Very satisfied. Thank you.
I love the same day delivery option. The only thing I will complain about is that I ordered and paid for the biggest arrangement and it was still too small.
So far so good
Reciepent was pleased with bouquet.
I made the order for same day delivery. They were delivered, incorrectly... I called and complained stating I had only received 12 stems when I ordered 18. There were no smaller flowers or "filler flowers" in the roses. Just only leaves of the roses. I called and was told that they would deliver the other flowers the next day, which should have been Friday. They were delivered Monday. Also the name on the card attached was misspelled. I ordered on line and the directions were correct. I was so unimpressed. Between the order being incorrect, time to correct and the misspelled name, I would be very hesitant to use again. Although, I will tell you the young lady that I talked to when I called and complained was very nice.
Very easy site
I ordered the flowers at 8:30 am cst for same day delivery 8/30 and paid the extra fee. Flowers were not received on that day. I called the following day, waited 30 minutes to speak to a live person and was essentially told that florist was waiting on the truck to come pick them up for delivery and they policy was to be delivered same day by 5pm (although they were already a day late, that is the policy?). When the flowers did finally arrive, they were absolutely not what was ordered (told tulips were out of season although it didn't appear there were any in the bouquet i ordered online), was not worth the price, no mention of a refund for the expedited delivery was mentioned and on top of that only had three flowers in the whole bouquet with wilted greenery. Florist told me that they didn't receive the order till the day of delivery 8/31 which was why they were late. I will not be using this service again. Gave one star because there was no other option for this survey.
So far so good now let's see how the flowers look once delivered thank you
These were sent as a birthday gift so I have only seen a picture but they looked great in the picture she sent
The flowers looked nothing like the picture. I was sent a picture from the recipient to say thank you and am thoroughly disappointed at what she received.
Great
Placing order was easy!
Happy so far
My sister was happy to have received flowers & chocolates of course however the flowers didn't look very fresh
Ordered same day delivery and did not receive it and I'm waiting for refund on SDD
Delighted that I was able to order flowers and have them delivered within hours of ordering. The bouquet was beautiful (I have been told by the receiver) and really meant a great deal.
Ordering was easy, but I had her getting the flowers on 8-31 and you deliver on 8-28. What if they weren't home to receive? I tried to call customer service by phone after over 15 Mim wait I hung up. Then I tried email and got no reply. She said the flowers were beautiful. But I would think twice if I use you again. No customer service at all!
The flowers were not delivered same day as promised. It took 19 minutes wait to speak with a customer service representative on the phone. Otherwise flowers were beautiful.
Very easy, great selection. Hope delivery goes as smoothly as the order:)
The flowers looked a little wilted in the picture I received, but otherwise they are nice.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

