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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Wayne S.
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The flowers were delivered on time, they are always a little more expensive than seen on the website due to a handling fee, but over all I will continue to use you flowers, and I have been very happy overall.

Date of experience: September 1, 2016
JIHAN A.
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Great
September 1, 2016

Great

Date of experience: September 1, 2016
paula b.
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I, personally, did not receive the order, but the order was received by the person i had them sent to. And it was received on time, as far as i know.
I, also, cannot speak to my satisfaction of the flowers, since, i, personally, never saw them.
But my sister, whom i had the flowers sent to, said they were lovely.
I thought the original price was very good, but, found it less of a deal, after the add-ons, though i ordered no extras.

Date of experience: September 1, 2016
Karen E.
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I have ordered many times with fromyouflowers.com and have overall always been satisfied. This time I was ordering for a birthday and wanted to do something special. I decided on the customizable photo vase, which turned out perfect. However, the white roses I ordered along with the vase, left me longing for more. There were no type of what I call filler flowers. Once the roses were in the vase, most of the vase looked empty and unappealing to the eye. Also the white rose petals were a little brown around the outside edges. Honestly, the flowers ordered was not what I had expected but the vase was lovely.

Date of experience: September 1, 2016
andrew s.
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Everything was very smooth and easy to use
September 1, 2016

Everything was very smooth and easy to use

Date of experience: September 1, 2016
diane F.
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Fast and easy and the arrangement was beautiful
September 1, 2016

Fast and easy and the arrangement was beautiful

Date of experience: September 1, 2016
Spenser Y.
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Smart but annoying...
September 1, 2016

Smart but annoying...make sure to announce the "handling" charge prior to checkout. I'll not shop here again.

Date of experience: September 1, 2016
Leni U.
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Great
September 1, 2016

Great

Date of experience: September 1, 2016
Barbara L.
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Receiver was very pleased with the bouquet
September 1, 2016

Receiver was very pleased with the bouquet.

Date of experience: September 1, 2016
Mark J.
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I'm not a fan of your bogus 15% discount, which you then take back in your "Service/Handing" fees. That's quite deceptive.

Date of experience: September 1, 2016
William L.
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Nice selection
September 1, 2016

Nice selection. Easyto order.

Date of experience: September 1, 2016
Dennis H.
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The handling fee came as a shock
September 1, 2016

The handling fee came as a shock. I would like to have seen the handling fee listed at the beginning. I still would have purchased...just felt blindsided.

Date of experience: September 1, 2016
Judith H.
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I understand that $15 is an industry standard for services and delivery. For this reason, I also was displeased with Teleforal on an earlier order...they did the same thing...they did not reveal the true cost until the end of the transaction...after spending time to register, obtain a password, and enter the credit card information.

Bottom line, all of you in the floral delivery business are being deceptive (out of the blocks).

At least your company was kind enough to respond to my concern.

Best regards,
Stan Paxton

Date of experience: September 1, 2016
Eleanor U.
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Very difficult to rate my experience until my order has been fulfilled,to see how the arrangement looks and if it arrived on time since I had to pay extra for that. (I have stopped ordering from online florists because the actual arrangement NEVER resembles the picture.) Am anxious to see what this company will deliver.

Follow up comment:This company was fantastic! The arrangement arrived about 3-4 hours after I placed the order. It was "a thinking of you " order for my daughter and it was STUNNING! The arrangement is now 4 days old and the white lilies and pink roses are as fresh and beautiful as the day it was delivered. Some of the lily blooms have started to open so I am hoping for extra flowers soon. How refreshing to find an online florist that actually replicates the picture you see online! I would definitely order from this company again.

Date of experience: September 1, 2016
Keith C.
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Healthy flowers
September 1, 2016

Healthy flowers.

Date of experience: September 1, 2016
D E.
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The item delivered was not what I ordered
September 1, 2016

The item delivered was not what I ordered. While my grandson received a bear with cookies it was not the bear that was on your web site. He was thrilled to get the gift but I was disappointed that it wasn't the one I ordered.

Date of experience: September 1, 2016
Levi H.
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Easy!
September 1, 2016

Easy!

Date of experience: September 1, 2016
Debra M.
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The flowers used were blah looking
September 1, 2016

The flowers used were blah looking

Date of experience: September 1, 2016
Josephine W.
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The flowers were wiltiing on the edges when I saw them sitting on a table at the funeral home. I did not ask anyone about it because I was to embarassed. I am not sure who's fault it was; yours or theirs.

Date of experience: August 31, 2016
Tricia h.
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Wish I could search but lowest price to highest
September 1, 2016

Wish I could search but lowest price to highest

Date of experience: August 31, 2016