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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Easy to do and fun picking out extras!
I ordered the flowers at very short notice and was amazed how quickly they arrived, and I must say they are beautiful
Service charge is too high and hidden until checkout
Easy to use website and good price. My fiance absolutely loved the "florist" choice arrangement. Will definitely use this service again.
Flowers are as described. Came on time.
We sent to new friends who have helped us in a good way! They were delighted!
Love all the beautiful arrangements. Perfect gift ideas. The website is very professional. So far so good.
I ordered flowers that were from the selection of guaranteed for same-day delivery. I received a call a few hours later stating that the flowers could not be delivered on the same day, and that they would be delivered the following day. The sales associate offered a refund on the same-day delivery fee, a $20 gift certificate for a future order, and an upgrade on the selection to the premium assortment.
I was told an additional card would be added to apologize for the delay in delivery, and that the flowers would be delivered first thing in the morning. When the flowers had not been delivered by noon the following day, I attempted to contact the company through the 'Track My Order' feature on the website. The site states that I would receive a reply within 1 hour. Over 2 hours later I had not received a reply, but the flowers were eventually delivered, after 2pm, over 24 hours after I had placed the order.
These flowers were ordered for an anniversary, so they were received the day after our anniversary. My wife said they looked great, but the card was screwed up. It apologized for the delay stating they were intended to be delivered the previous day, but it cut off most of the original personalized message I had written.
Overall the product was great, but delivery time was horrendous, and customer service did not meet my expectations.
Took 2 days for delivery but it was my fault...I gave the wrong address at first. Waiting time on the phone could be improved. I called 4 times and waited 20 minutes 3 times before I was disconnected each time. The 4th time was 15 minutes but then everything was great!
It's always quick and easy to place online orders. I've had only one bad experience where the flowers didn't look good upon delivery. This order is for my mother in law so i sure hope it's delivered nice!
Disappointed with vase color as the picture showed a pink vase. One of the reasons I chose that setting so kind of upset about that.
Nice on line service. Easy and friendly
Easy to order with good selection
Permanent customer.You really do get what you pay for, and nice stuff is worth the price. VERY PLEASED!
My nephew finally received his arrangement a day late, and I was told it would be upgraded for the delay. My sister just sent me a picture, he was suppose to get a sunflower with a smiley face you with a balloon and I paid extra for another balloon. He received sunflowers, a paper smiley face and the balloons I ordered. Not sure how that is considered an upgrade, they were told it was for a 5yr old boy.
Hard to rate, I didn't see them as they were sent to a friend
I've enjoyed their services, no complaints here.
...
My daughter had surgery and was in a lot of pain. I am unwell and not able to be there.
This is the second time I have used "fromyouflowers.com". It was so easy to go on line pick the flowers with her favoeite color and have them sent. It didn't hurt that I got a sale price.
She told me they made her smile. Made me happy.
Thanks so much
Cecilia Butcher
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members