Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Flowers are beautiful and arrived on time. Thank you.
Will wait and see what you deliver, on time, Sunday.
Handling charges, left to the last minute, are why you get 2 stars.
Beautiful bouquet says my wife. But flowers were covered in tiny ants. She took them outside, changed the water, brought them in later - but still lots of ants.
Today she called the local florist who is replacing the flowers.
Great customer service, but the ants were a downer.
No problems. Delivered as expected. Recipient loves the flowers.
Thank you for the free shipping. I was not going to be able to send my sick aunt flowers for her birthday because of the additional cost so that discount really helped. It's hard when you leave so far away from family so your website is a true blessing. Thank you.
*My Aunt called to thank us for the flowers. She said they were beautiful & the balloon was an added ray of sunshine.
Extremely user friendly website.
The order process was very similar to one of your competitors. What really impressed me is the unique selection that was available. Along with how fast they were shipped and the care that went into packing them.
Ordered around 10 AM and was still delivered day of! Great service!
My purchasing process went very smoothly. Delivery was made in a timely manner and I even received a phone call when the recipient did not answer. I really appreciate the great customer service.
Great!
Needed to allow for Australian dollars and Australian drop-down option for "State"
It was cool!
Initial pricing was very reasonable, however add on fees made arrangement a little pricey.
Would prefer to know approx. Height & width of
The flower arrangement being considered/selected.
Your web page is very well done. Your Q & A follow-up is admirable. The fact that you deliver on a Sunday is greatly appreciated and the delivery charge respective to is understandable. Also, the choice made by 'from you flowers' of the Mylar Balloon w/ Happy Birthday was Great. Unfortunately, the Balloon was larger than the flower arrangement.:(
The flower arrangement did not arrive until 5:30PM, 'N0' doorbell ring/door knock, only knew it was there when a quest arrived, thus it was found sitting at front-door porch. The "Premium" selection@ $54.99 (-$5.00 discount) delivered was fresh, true, yet it's Size and 'WOW' factor was absent. Had I known that the arrangement was SO SMALL, I would never have ordered that particular one.
As I originally stated, upon date of order (09/17/2016), it would be far better if the customer was informed as to the SIZE of the arrangement that they were about to order.
In my opinion, the information on the VISSER'S FLORIST web page gives a much better description about the SIZE of arrangements. Unfortunately, VISSER'S does not make Sunday Deliveries.
If 'from you flowers' were to give much better information RE size (height-width) of various arrangements, customers would be BETTER ABLE TO MAKE INFORMED DECISIONS!
Well, at least, thank you for the Sunday Delivery.
Every time I have ordered with you guys everything is prompt and more than extraordinary and if there is ever a problem, I'm notified in a timely fashion where my order won't be delayed.
This is the third bouquet I've sent using From you flowers and it keeps getting better. My friend received her bouquet right on time and said she's never seen prettier flowers. I would have to agree! They were gorgeous. Love this company!
Fast and easy
Floral bouquet I purchased was "most expensive" but the size of the delivered bouquet seemed "medium. Otherwise, the bouquet was pretty
Easy and fast service.
I am very satisfied with your product and the ease of use of the online ordering. Thank you.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

