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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sam M.
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Positive experience!
September 26, 2016

Positive experience!
The Sunday delivery had to be altered to Saturday. I was thankful it was early rather than late.

Date of experience: September 26, 2016
Nelson M.
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My delivery was very late in the day 6pm which ruined the experience!

Date of experience: September 25, 2016
Marissa F.
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I know the pictures atearen't going to be exactly what the actual product will be but it didn't seem very fall like with the pumpkin vase. My mom loved it regardless.

Date of experience: September 25, 2016
Felicia T.
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It was easy to find what I wanted or close to it
September 26, 2016

It was easy to find what I wanted or close to it.

Date of experience: September 25, 2016
Bernie R.
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Very disappointed with the final product
September 26, 2016

Very disappointed with the final product. The size of the flower spray a lot smaller then on the photo. I ordered the premium size and expected a significant amount of flowers. My flower spray was the smallest in size at the funeral. I was quite embarrased. I will never order flowers through this website again and will not recommend it to anyone.

Date of experience: September 25, 2016
marjorie g.
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I wanted my order on sunday 25
September 26, 2016

I wanted my order on sunday 25. But it cames on saturday 24. I don't know why.

Date of experience: September 25, 2016
Naeem S.
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Order received totally looked different from what I had ordered, wish could post both pictures for you,flowers arrangements picture which you have posted on your ordering website looks good but we received
A different looking arrangement.

Totally disappointed

Date of experience: September 25, 2016
LKD G.
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I was disappointed to find out there was a 14.99 fee at check out. It would've been nice knowing upfront what some of the fees were. The recipient of the bouquet was very happy with her flowers. That is according to your service people that called to make sure she received them because they had to leave them at her back door. Customer service was excellent. I wanted the delivery to be anonymous and customer service called the recipient herself while I was on hold and she let me know how happy she was.

Date of experience: September 25, 2016
Maddie P.
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It would have been easier if could have seen an example of the overall total before inputting all the information. (the service/handling & sales tax) The arrangement that was delivered wasn't like the arrangement in the picture that was shown when ordering. It was still pretty but I was a little disappointed as wanted the colors green & purple of the flowers which weren't in the arrangement of the flowers delivered.

Date of experience: September 25, 2016
jeff C.
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Too small for the price
September 26, 2016

Too small for the price

Date of experience: September 25, 2016
William C.
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The flowers were great just what I ordered, the delivery was the problem. The flowers were not delivered on the date that I wanted, I ordered the flowers almost a week ahead of the delivery date, if the flowers could not have been delivered on the date specified, I should have received an email stating that, then other arrangements could have been made. The person receiving the flowers was not home when the flowers were delivered which is why the flowers were to be delivered the next day; (the day I specified) All you had to do was call or email me and I could have made other arrangements so I will probably order my flowers from another company the next time, maybe they can follow directions.

Date of experience: September 25, 2016
Simone F.
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If flowers are as pretty as they look i will be happy, I saw the flowers and they were indeed lovely and smelled wonderful. Thank you

Date of experience: September 25, 2016
Maria N.
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I will never ever buy again here and I will make sure other people don't make the same mistake I did. The carnations, arrangement style, and quality of the flowers were terrible. Looks like a a 7 year old put the flowers in the base. Waste of my time and money. I could have done a better job myself. What I pay and got are not the same.

Date of experience: September 25, 2016
Lucia J.
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Some of the flowers were brown like they were dying
September 25, 2016

Some of the flowers were brown like they were dying. I bought these for my mom.

Date of experience: September 25, 2016
Barbara H.
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All so easy; optional quicker delivery
September 25, 2016

All so easy; optional quicker delivery

Date of experience: September 25, 2016
Daniel k.
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Was upset delivery was for today they brought it yesterday morning one day early it was for a anniversary.

Date of experience: September 25, 2016
Daniel J.
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Very simple to use!
September 25, 2016

Very simple to use! Plus they threw in a balloon! These guys are great

Date of experience: September 25, 2016
Gianpaolo F.
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It's not even similar to what I ordered, flowers were nice but some were like torn, not well conserved... The whole appearance was bad compared to the expectation.

Date of experience: September 25, 2016
Audrey L.
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I didn't receive a time for the delivery
September 25, 2016

I didn't receive a time for the delivery. Still waiting.

Date of experience: September 25, 2016
ELLEN I.
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VERY EASY TO PLACE THE ORDER AND AN ABUNDANCE OF CHOICES OF FLOWERS TO SELECT FROM.

Date of experience: September 25, 2016