On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I like your selections and ease to navigate site.
THANK YOU..
Was very happy with service, though I'll be even happier when I know they arrived on time and the same flowers that I ordered. Not happy that the service fees are as high as the flowers, but that's what last minute will do I guess. Received the clowerer, which was timely and appreciated but the flowers were not as nice as the picture so I was disappointed. I understand if you have to replace something with something comparable but I do not believe this was the case. The arrangement was not as full and the replacement flowers were definitely not as nice or comparable in price.
The flowers were sent to someone else. The recipient said they were lovely, however they were delivered two days sooner than I requested.
I cancelled my order because my plans had changed, then ironically, my plans changed again. The customer service department was quick to process my refund, cancel my refund, and reorder my product so that it could be delivered on time.
Love the ease of ordering from your site! Was not happy with delivery time.
The flowers were beautiful! However, the note did not include everything that I had put in the message box. I was not warned of limited characters.
These flowers were never delivered on or near the expected delivery day! I was told the flowers were delivered, when they never actually were. I never received any delivery confirmation, as promised. It was actually a very unpleasant experience. The wait time to talk to somebody was 25minutes. Staff was friendly, service and communication was awful. I cant say that I will order again.
I was supposed to have a place to type in a coupon code but it never existed in the order anywhere!
I tried to place the order 3x. I am not sure i received any discount but it didn't seem like it. I ordered "how sweet it is" which was supposed to include Light Orange Roses, Orange Spray Roses, Hot Pink Carnations, asters, and a vase. Recipient showed me flowers and they were orange roses but no pink, no asters and some brown things in the middle.
The flowers were delivered later than expected, but the recipient said they were beautiful!
Thanks! My recipient was very happy with the flowers! I hoep they looked amazing.
Sent to my son in Florida
Short and easy. Confirmation from the family - very pleased with the flowers.
Other than the delayed delivery, I'm happy with my order.
Was great Love the instant 20% off for signing up for emails.
My mother loved the fragrant beautiful arrangement.
Awesome!
I was disappointed in the fact that what I ordered was not the arrangement received. I saw the arrangement, very nice as it was, was not even close to what I ordered. The reason I picked that arrangement was because this bouquet had meaning behind the color scheme. There were no "blue" flowers in it and no "blue" bow. This arrangement was for a co-worker's father. I've ordered many times and have been very satisfied, this time, not very satisfied at all.
Great
Love the "Same day" delivery!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members