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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kelly H.
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Everything went well
September 26, 2016

Everything went well. Thank you for providing this service.

Date of experience: September 26, 2016
Gayleen B.
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My friend who received the bouquet said they were beautiful and she had happy tears!

Date of experience: September 26, 2016
Margaret P.
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Very pretty selections / decent prices
September 26, 2016

Very pretty selections / decent prices. Thanks
Delivered kind of late in the day and not as pretty as in the picture. But my niece said she liked them. Overall it was good.

Date of experience: September 26, 2016
Mike B.
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Show up on time
September 26, 2016

Show up on time

Date of experience: September 26, 2016
Jimmy F.
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Well it was great
September 26, 2016

Well it was great

Date of experience: September 26, 2016
Donna K.
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Easy to select from such a nice variety and check is quick.

Date of experience: September 26, 2016
Mare T.
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So far my gifts have been liked
September 26, 2016

So far my gifts have been liked. I haven't seen any of them personally. Service is good and I am glad you can order quite in advance to take advantage of sales.

Date of experience: September 26, 2016
Melanie W.
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Perfect!
September 26, 2016

Perfect! Flowers were beautiful!

Date of experience: September 26, 2016
Andrea B.
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Love the variety of choices
September 26, 2016

Love the variety of choices. It was a gift so I'm not sure what it looked like upon delivery though the recipients did say that they liked it.

Date of experience: September 26, 2016
Emily B.
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Beautiful flowers, but horrible delivery time!
September 26, 2016

Beautiful flowers, but horrible delivery time! I ordered my flowers on Saturday to be delivered to a family member in a hospital on Sunday. He never got them. After I waited 1.5 hours after emailing FromYouFlowers, I emailed them again and then received a reply within the next hour. The customer service agent indicated the flowers would be delivered as soon as possible the next day, on Monday. In my next email, I had to ask for a refund for the weekend delivery fee, and then asked for all of the delivery fee to be refunded, which was granted. My father, who is very ill and will be transferred tomorrow (Tuesday) finally received his flowers at 3pm today (Monday). I thought they'd be there sooner today. The flowers are beautiful, but I wish he could have enjoyed them for longer and that I didn't have all this hassle. This is my fourth time ordering through FromYouFlowers and this is the second time the order has been very, very delayed. If it wasn't for the delivery issue, I'd say this service is great, but, unfortunately, delivery is an important part of the equation.

Date of experience: September 26, 2016
Marti W.
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Easy to find coupons
September 26, 2016

Easy to find coupons. Easy to use site. Good pricing

Date of experience: September 26, 2016
Marisa R.
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It makes me pay for flowers, pay for delivery ok But then a handling fee that cost half of what my flowers cost... Come on now! Really?

Date of experience: September 26, 2016
Sharon F.
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Wait for delivery to answer
September 26, 2016

Wait for delivery to answer

Date of experience: September 26, 2016
Sharon F.
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Wait for delivery to answer
September 26, 2016

Wait for delivery to answer

Date of experience: September 26, 2016
Got j.
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Ordered the flowers and paid for same day delivery which it states occurs prior to 6pm local time. I ordered in the morning prior to 11 am and service only starts at 9am. Paid for the "premium" bouquet which states it will have even more blooms than the picture. I was hoping the bouquet would arrive prior to me getting home to surprise my wife. Well 6pm cam and no luck. I called customer service and they had to look into the issue and told me it was out for delivery. Well 8pm came around and I finally got the bouquet. It was extremely late. In addition, there were only 8 roses-the same number in the picture of the deluxe bouquet, but I ordered the premium one. Honestly, I would have had better luck going to Costco and ordering their $15.99 bouquet and putting it in the own vase, or ordering their $39.99 premium bouquet in a vase. This was a lesson learned. Would not use them again.

Date of experience: September 26, 2016
Yolanda H.
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The flowers were beautiful and the recipient was very happy! Thank you!

Date of experience: September 26, 2016
Victoria J.
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Awesome Service..
September 26, 2016

Awesome Service. Easy to Place Orders.

Date of experience: September 26, 2016
Jeff H.
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All good so far, delivery and handling was a little steep

Date of experience: September 26, 2016
Addison D.
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Order arrived mid morning on day requested, my recipient loved it. Thank you!

Date of experience: September 26, 2016
Juan L.
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Ok
September 26, 2016

Ok

Date of experience: September 26, 2016