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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Katherine N.
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Shipping charges are a bit too high
October 6, 2016

Shipping charges are a bit too high

Date of experience: October 5, 2016
Cheryl E.
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Shipping expense should be stated before the last page of submitting order. Hope the flowers are as beautiful as they look in the photo!
Photo did not match what was delivered. The photo must be the more expensive bouquet. It would be beneficial when choosing the different configurations to have the photo change to see what you will actually receive.

Date of experience: October 5, 2016
donald G.
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Everything worked out, no problems!
October 6, 2016

Everything worked out, no problems!

Date of experience: October 5, 2016
Patricia B.
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Pretty easy on this site
October 6, 2016

Pretty easy on this site.

Date of experience: October 5, 2016
Brian O.
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First time i used your service..
October 6, 2016

First time i used your service.so far so good

Date of experience: October 5, 2016
Janet A.
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It was great until that 14.99 charge appeared out of nowhere at the end. I almost didn't go on. Other than that it was fine.

The order arrived where I sent it well before noon today! I was really pleased.

Date of experience: October 5, 2016
Dawn T.
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When my order was delivered, my mother-in-law received the wrong order. Luckily she called the flower shop and informed them that the name was wrong and the delivery person was able to come back and deliver the correct flowers.

Date of experience: October 5, 2016
Joshua D.
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I HAVE USED THIS fLOWER DELIVERY COMPANY FOR MORE THAN TEN YEARS. ALWAYS RELIABLE AND THE RECIPIENTS ARE GRATEFUL AND HAPPY WITH THE ARRANGEMENTS. 100%

Date of experience: October 5, 2016
Joanne U.
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Don't show service charge upfront!
October 6, 2016

Don't show service charge upfront!

Don't know how the flowers actually looked as they were for someone else.

Date of experience: October 5, 2016
Tammi B.
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It says I'll save $20 then it only gives me $15 but then the service fee is $15 soooo there is really no discount...annoying

Date of experience: October 5, 2016
Sonda s.
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The order was delivered a day late for the persons birthday. Although they sent me an email saying they upgraded the purchase the flier arrangement was totally differentvtgan the one I chose and wanted! I ordered a flower arranged that was mostly all roses in purple shades and was very beautiful and appropriate for a young lady but was delivered an arrangement with a couple of orange/yellow roses and mostly sun flowers! Nothing like the picture I chose! Very disappointed as the order was about $80.

Date of experience: October 5, 2016
Alison J.
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I wish the flowers pictured were more like what was actually received.

Date of experience: October 5, 2016
Judy K.
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I would have given five stars except for the surprise service/handling fee.

I paid an extra $2.99 for same day delivery which I did not receive. That on top of the $14.99 service fee that I didn't know about until the final stage of checkout means I most likely will not order from you again.

Date of experience: October 5, 2016
Tiffany S.
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Extremely expensive for something so small
October 5, 2016

Extremely expensive for something so small

Date of experience: October 5, 2016
Raymond R.
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She said the flowers were lovely!
October 5, 2016

She said the flowers were lovely! Thanks!

Date of experience: October 5, 2016
Jeannine G.
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You guys are the best!
October 5, 2016

You guys are the best! I send flowers to my Mother frequently and she loves the flowers she receives. This makes me very happy that fresh quality flowers are being sent to my mom when I can't be there for her. Thank you for putting a smile on my mom's face every time she receives flowers!

Date of experience: October 5, 2016
Robert S.
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My wife loved the arrangement
October 5, 2016

My wife loved the arrangement. Thank you.

Date of experience: October 5, 2016
Kimberly s.
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Didn't see the product but my aunt & grandmother said it was beautiful!

Date of experience: October 5, 2016
Tessie S.
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Great and easy!
October 5, 2016

Great and easy!
It was exactly what I ordered. Thank you!

Date of experience: October 5, 2016
Christian J.
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Great looking flowers!
October 5, 2016

Great looking flowers! Came in in the middle of the day, and delivered to my door. Thanks!

Date of experience: October 5, 2016