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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Judy K.
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I would have given five stars except for the surprise service/handling fee.

I paid an extra $2.99 for same day delivery which I did not receive. That on top of the $14.99 service fee that I didn't know about until the final stage of checkout means I most likely will not order from you again.

Date of experience: October 5, 2016
Tiffany S.
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Extremely expensive for something so small
October 5, 2016

Extremely expensive for something so small

Date of experience: October 5, 2016
Raymond R.
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She said the flowers were lovely!
October 5, 2016

She said the flowers were lovely! Thanks!

Date of experience: October 5, 2016
Jeannine G.
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You guys are the best!
October 5, 2016

You guys are the best! I send flowers to my Mother frequently and she loves the flowers she receives. This makes me very happy that fresh quality flowers are being sent to my mom when I can't be there for her. Thank you for putting a smile on my mom's face every time she receives flowers!

Date of experience: October 5, 2016
Robert S.
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My wife loved the arrangement
October 5, 2016

My wife loved the arrangement. Thank you.

Date of experience: October 5, 2016
Kimberly s.
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Didn't see the product but my aunt & grandmother said it was beautiful!

Date of experience: October 5, 2016
Tessie S.
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Great and easy!
October 5, 2016

Great and easy!
It was exactly what I ordered. Thank you!

Date of experience: October 5, 2016
Christian J.
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Great looking flowers!
October 5, 2016

Great looking flowers! Came in in the middle of the day, and delivered to my door. Thanks!

Date of experience: October 5, 2016
Eva L.
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The order I placed was for my mother who's birthday is tomorrow. I had made an error in the delivery address, but customer service took care of it immediately when I brought it to their attention.

My mother received her flowers and she loved them - she described them exactly as it was noted on your website.

I will most definitely use From You Flowers for any future online orders I place - thank you!

Date of experience: October 5, 2016
Matt W.
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This was simply pitiful
October 5, 2016

This was simply pitiful. I was supposed to get same day delivery. That didn't happen. When the flowers were delivered, only one of the lilies were opened, and it was damaged. The delivery guy couldn't find my apartment building, so I had to go outside and find him. The small flowers were about half the size of the picture and were wilting. Every single rose was browning around the edges. I simply cannot express how dissatisfied I am with my purchase.

Date of experience: October 5, 2016
Paula F.
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I have used your service for about a year or more and I love it. You have not disappointed and the receivers are always pleased with the products.

Date of experience: October 5, 2016
Tamra V.
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Thank you my sister loved the flowers!
October 5, 2016

Thank you my sister loved the flowers!

Date of experience: October 5, 2016
Susan M.
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Same day delivery is a great service
October 5, 2016

Same day delivery is a great service. Thank you.

Date of experience: October 5, 2016
community s.
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Flowers were beautiful, great website, and customer service. Flowers delivered same day!

Date of experience: October 5, 2016
Sherrie U.
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There was a big selection & fast to order
October 5, 2016

There was a big selection & fast to order.

Date of experience: October 5, 2016
Gerardo G.
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Everything was fine I just expect to be happy with the delivery and the flowers.
The flowers were delivered as planned so I am very happy. The only observation is that the flower did not look like the picture, on the website (2 dozen red roses, final product 1 dozen and some other red roses which I don't know the name).

Date of experience: October 5, 2016
Madeline H.
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So far, so good
October 5, 2016

So far, so good

Date of experience: October 5, 2016
Shah S.
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Product didn't come exactly as shown in picture
October 5, 2016

Product didn't come exactly as shown in picture.

Date of experience: October 5, 2016
Amber S.
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I was very impressed with the delivery time
October 5, 2016

I was very impressed with the delivery time. The flowers, etc were ok. Unimpressed with the crazy $14.95 handling charge.

Date of experience: October 5, 2016
Ryan N.
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The price added up very quickly from the advertised "$15" to a final $54. Overall, the flowers looked nice and the delivery was very quick. I only wish the price would have been more honest upfront.

Date of experience: October 5, 2016