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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jessie K.
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I don't like it has to be a minimum amount to order but I like the selection

Date of experience: June 16, 2020
Marla B.
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This was a gift; I didn't see it
June 16, 2020

This was a gift; I didn't see it. Recipients were happy.

Date of experience: June 16, 2020
Jerri E.
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The floral arrangement that was pictured is NOT what was delivered! It was to be a variety of colors. She received AN ALL WHITE ARRANGEMENT! I AM NOT PLEASED! THEY SHOULD CALLED ME TO TELL ME THAT THEY DIDN'T HAVE THE PRODUCT IN STOCK!

Date of experience: June 16, 2020
Angela J.
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You offered beautiful arrangements and reasonable prices. Very happy with your company.

Date of experience: June 16, 2020
April P.
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They didn't have the arrangement that I wanted and they didn't call me until the day before delivery to tell me that.

Date of experience: June 16, 2020
Tracy G.
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I got an email that my order was substituted since something was unavailable. I responded to the email asking what was sent. I received a canned response about a florists choice arrangement. I didn't order a florist choice arrangement, I ordered a specific new baby arrangement. I respond to the response, again, asking what was sent. Again I received the same canned response and then they added I would get a 10.00 gift certificate. I emailed for the third time asking what was sent. Waiting on a reply.

Date of experience: June 16, 2020
Samantha T.
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Very professionally done
June 16, 2020

Very professionally done. Very satisfied with my purchase and I will order with them again.

Date of experience: June 16, 2020
Rebecca W.
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Good
June 16, 2020

Good

Date of experience: June 15, 2020
Julie S.
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Very user friendly and very happy!
June 16, 2020

Very user friendly and very happy! My aunt loved the flowers! Thank you!

Date of experience: June 15, 2020
Brenda G.
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Service was great
June 16, 2020

Service was great.

Date of experience: June 15, 2020
Tiffany I.
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We received everything but I didn't expect that the product we recieved is different from the pictures on website.

Date of experience: June 15, 2020
Brenda R.
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The handleing charges way to high
June 16, 2020

The handleing charges way to high

Date of experience: June 15, 2020
Kathy M.
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Everything went very well and my friend said it put a smile on her face! And that was my objective!

So, thank you!

Kathy Meszaros

Date of experience: June 15, 2020
Brad V.
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This is a better website than others I have used.

Date of experience: June 15, 2020
Edna R.
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Delivery was earlier then expected...
June 16, 2020

Delivery was earlier then expected...order was not as expected. Birthday balloon that was attached to flowers was for a male child not for an adult female like I had asked for...flowers were not the quality I was expecting.Will not order from site again!

Date of experience: June 15, 2020
Linda L.
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It was difficult to edit my purchase before buying them.

They were beautiful!

Date of experience: June 15, 2020
LUIS X.
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Na
June 16, 2020

Na

Date of experience: June 15, 2020
Robert P.
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The person that delivered it put it on the back pouch and did not knock, my mom did not find it until the next day :(

Date of experience: June 15, 2020
Andria S.
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Disappointed that it was delayed a day until noon

Date of experience: June 15, 2020
Daniel H.
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It was quick and easy and the flowers looked really great. My girlfriend really really loved them they were perfect colors and everything.

Date of experience: June 15, 2020