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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Roseanne F.
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Always happy with arrangements.The people I give them to love them!

Date of experience: October 19, 2016
Annette E.
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My niece received the gift and raved about it!
October 19, 2016

My niece received the gift and raved about it!
I Was so pleased

Date of experience: October 19, 2016
Laurie B.
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There was an issue with my order arriving
October 19, 2016

There was an issue with my order arriving. I contacted customer service and the issue was resolved.

Date of experience: October 19, 2016
Liam R.
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Great
October 19, 2016

Great

Date of experience: October 19, 2016
robin Y.
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Never again
October 19, 2016

Never again. The flowers I sent for Boss's Day arrived the following day. I wasn't notified until after 6 pm, an hour after close of business and way too late to rectify the situation. Way too expensive, and they still charged me for same day delivery when they didn't. I will stick with a brick and mortar florist in the future.

Date of experience: October 19, 2016
jackie L.
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I dont like how much you add on for service fees
October 19, 2016

I dont like how much you add on for service fees. The flowers are already expensive.

Date of experience: October 19, 2016
Arline M.
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You answered my question but I wanted the info before the purchase. Also shipping costs before final page of order.

Date of experience: October 19, 2016
Karlean G.
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The order arrived late in the afternoon
October 19, 2016

The order arrived late in the afternoon,
Not enough gerbers. Roses were open.
I don't think I would use this florist again if
I would send flowers in the future.

Date of experience: October 19, 2016
Mike K.
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A great spur of the moment gift idea
October 19, 2016

A great spur of the moment gift idea. Delivery took an extra day due to location, but customer service was on top of things. Overall, a great choice.

Date of experience: October 19, 2016
Phil H.
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As we were leaving the house the flowers were at our front door. My girlfriend LOVED the arrangement. She was happy I was happy.

Date of experience: October 18, 2016
Sean W.
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I liked what I've seen so far, but I wouldn't mind more deals please!

Date of experience: October 18, 2016
George A.
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Delivery fee is high!
October 19, 2016

Delivery fee is high! However, my wife was surprised and happy to receive the flowers!

Date of experience: October 18, 2016
Diane B.
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I picked this one for my nieces birthday,she said they were beautiful and it made her day

Date of experience: October 18, 2016
Teresa M.
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The flower we order did not arrive on the time that was stated, we were already in the service seated. The flower was such a disappointment for what we paid for and it was so small I understand that flower substitution might have to be used but the size was a total disappointment for the price that we paid. I requested a banner on the flower, there was no banner at all just a blank flower I will never use this company again because I truly feel this was a rip off, because if you can't at least keep the same size a partial refund of money that was paid.

Date of experience: October 18, 2016
CHRISTINE C.
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The flower cake arrangement you displayed online that I ordered was nothing at all like the flower cake my friend was delivered. While my ordering experience was fine I was extremely dissatisfied with the flower cake that my friend received from you.

Date of experience: October 18, 2016
Donna M.
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The flowers that you delivered to my sister look JUST LIKE the picture from your website! She loves them, and I am a very satisfied first time customer. I don't order flowers often for friends and family, but the next time I do, I will definitely order from your site!

Date of experience: October 18, 2016
C C.
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So far so good
October 19, 2016

So far so good. The flowers were delivered when requested and were well received. The price was higher than expected but all in all the service was convenient and the product was what was shown on the website. Thank you.

Date of experience: October 18, 2016
Diane M.
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Easy to use site with good selection to choose from. The flowers received have been fresh and as pictured and ordered.

Date of experience: October 18, 2016
Sam A.
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Very good service and nice quality flowers
October 19, 2016

Very good service and nice quality flowers.

Date of experience: October 18, 2016
Jake D.
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Did not get delivered on the day the were supposed to. They showed up the next day and they were ok.

Date of experience: October 18, 2016