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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Willian L.
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Quick and easy but order was late and ruined plan to have girlfriend wake up to the gift basket.

Date of experience: October 24, 2016
Ed B.
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Did as expected
October 24, 2016

Did as expected. Delivered on time. Thanks

Date of experience: October 24, 2016
Roy T.
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Flower were as pictured
October 24, 2016

Flower were as pictured.

Date of experience: October 24, 2016
MAXIE W.
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What misleading picture you have posted on your site. What was received was 100% different than what I ordered. I ordered the sweetheart flower arrangement and what was received was someone who threw some flowers in a vase.
I will NEVER order from here again.

Date of experience: October 24, 2016
Gail B.
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The person I sent the flowers to were very happy with the quality and freshness of the arrangement.

Date of experience: October 24, 2016
Dexter T.
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Great delivery time
October 24, 2016

Great delivery time. Thanks

Date of experience: October 24, 2016
Elaine E.
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Service was good
October 24, 2016

Service was good

Date of experience: October 24, 2016
Anonymous Z.
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On October 20, I purchased an order for flowers to arrive to a business location on October 21. On the day that the flowers were to be delivered (October 21), I received an email at 5:09pm (9 minutes after the latest listed time for deliveries to business locations) stating that the flowers could not be delivered. The email also stated that they would provide a complimentary upgrade and include an apology to the recipient. However, the next day (October 22) I received another email stating that the florist could not provide the flowers that I purchased. This was sent after 2 days of waiting and expecting to have my order completed. I purchased tulips, but roses were sent to the recipient. I am VERY dissatisfied with this service and I would not wish this frustration on anyone.

Date of experience: October 24, 2016
karen G.
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Nice
October 24, 2016

Nice

Date of experience: October 24, 2016
KeennyMo L.
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FAST AND EASY!
October 24, 2016

FAST AND EASY!

Date of experience: October 24, 2016
Denise F.
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This fruit basket was sent to a cousin in Phoenix who was recuperating from surgery. She called me as soon as she received it and sent me a pic of what she received. She was tickled with her fruit basket.

Date of experience: October 24, 2016
Lucy C.
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Pretty quick and nice selection
October 24, 2016

Pretty quick and nice selection

Date of experience: October 24, 2016
Paula V.
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The flowers are always delivered in person instead of a box!

Date of experience: October 24, 2016
Pamela L.
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Quality great, service great, price in the end great, but I would like to know why the advertised price on your home page did not turn out to be the price I paid in the end, forgetting the addition of tax and shipping costs?

Date of experience: October 24, 2016
Lakshmi L.
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Good
October 24, 2016

Good

Date of experience: October 24, 2016
ESKMOL V.
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Thank you for a service well done
October 24, 2016

Thank you for a service well done. My mom is 98 years young today. The mums were perfect for her.

Date of experience: October 24, 2016
Denise B.
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Easy to order
October 24, 2016

Easy to order - friendly agent did contact me with a issues delivering the order and got it out the next day.

Date of experience: October 24, 2016
Shirley A.
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All my experiences with fromyouflowers have been great! No complaints from me!

Date of experience: October 24, 2016
Graham m.
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Very easy especially as I ordered the flowers from the UK.

Date of experience: October 24, 2016
Mary B.
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Flowers were sent to my daughter-in-law, and she loved them.

Date of experience: October 24, 2016