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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Alex U.
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The handling charges are way too high...
October 25, 2016

The handling charges are way too high...most sites include handling charges in the price of the item quoted.

Date of experience: October 24, 2016
Mark I.
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Fast easy
October 25, 2016

Fast easy

Date of experience: October 24, 2016
Saratu I.
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The website was easy to navigate and straightforward, though its a little too pricey. Follow up customer service was great and kind.
Negative - The individual had said that a thinking of you balloon was not received rather a smiling face balloon was sent.
The "just because" card was also said to not have been in the form of a card.

Date of experience: October 24, 2016
Jennifer F.
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Good delivery options, good prices, lovely arrangement options. Arrangement was nice but not quite as pictured.

Date of experience: October 24, 2016
Gwen R.
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Good
October 25, 2016

Good

Date of experience: October 24, 2016
Joyce D.
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Recipient was very pleased with product...
October 25, 2016

Recipient was very pleased with product... Beautiful product! Refund given when unable to deliver as ordered, thank you for wonderful service and upgrading beyond expectations!

Date of experience: October 24, 2016
Mary S.
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Daughter received flower arrangement I sent on time. I ordered a regular size floral arrangement with a Halloween theme. There was a variation of what was depicted in what I ordered to what she received. I feel the florist could have added additional flowers to add color to the arrangement in keeping of the Halloween theme.

Date of experience: October 24, 2016
sherry h.
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Very easy
October 25, 2016

Very easy

Date of experience: October 24, 2016
Kristen T.
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This was a gift and she said they were beautiful
October 25, 2016

This was a gift and she said they were beautiful

Date of experience: October 24, 2016
Laurie Q.
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So far it was easy, I am waiting to see how it arrives and is on time today. I only saw a picture of the basket and it was kinda dark. I was happy for the fast delivery! This site was super easy to use.

Date of experience: October 24, 2016
Donna S.
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Your search capabilities are not accurate
October 25, 2016

Your search capabilities are not accurate. I searched by a price range and got all prices. Otherwise the site is fine. Also I had two discount codes but you only accepted one. A little misleading
The flowers arrived and were beautiful.

Date of experience: October 24, 2016
Caryn B.
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Every time I order for my daughters birthday they are exactly what or better than what I picked out on line. Thank You

Date of experience: October 24, 2016
Danil D.
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I was guaranteed the delivery of my order the same day I paid extra for this service. Imagine my surprise 2 hours later when I received a call stating they were not going to make the delivery. Needless to say I was upset because I passed on another option because it was a guarantee same day on time delivery and at this point it was too late to go back to the other option. They did not even try to rectify the issue the only thing they offered me back was the extra fee for same day service yah right I cancelled the order. Between waiting for them to answer the phone and being put on hold after I asked to cancel the order I was on the phone with them for over 30 minutes. I will never order from them again.

Date of experience: October 24, 2016
Margaret W.
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Flowers were appreciated by me daughter
October 24, 2016

Flowers were appreciated by me daughter.

Date of experience: October 24, 2016
Faith L.
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Feel adding service/handling fee is a rip off and buyer should be notified up front. The flower was small and looked nothing like picture

Date of experience: October 24, 2016
New York
1 review
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I ordered flowers for a special event and was guaranteed same day delivery which I paid extra for. I decided to go this direction even though I had other options. 2 hours later I was told they were not going to make the delivery even though it was guaranteed and the order was placed with plenty of time. It was to late now to do any of the other options and the rep did not care at all he just talked about give the guaranteed delivery fee back. Spent over 30 minutes on the phone trying to get refund. Would not recommend this service to anyone.

Date of experience: October 24, 2016
Willian L.
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Quick and easy but order was late and ruined plan to have girlfriend wake up to the gift basket.

Date of experience: October 24, 2016
Ed B.
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Did as expected
October 24, 2016

Did as expected. Delivered on time. Thanks

Date of experience: October 24, 2016
Roy T.
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Flower were as pictured
October 24, 2016

Flower were as pictured.

Date of experience: October 24, 2016
MAXIE W.
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What misleading picture you have posted on your site. What was received was 100% different than what I ordered. I ordered the sweetheart flower arrangement and what was received was someone who threw some flowers in a vase.
I will NEVER order from here again.

Date of experience: October 24, 2016