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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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sandy m.
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Flowers were NOTHING like what was pictured
November 25, 2016

Flowers were NOTHING like what was pictured

Date of experience: November 24, 2016
Amber m.
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Great delivery time, product was fresh, card was right!

Date of experience: November 24, 2016
MB R.
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Site seemed easy to navigate
November 25, 2016

Site seemed easy to navigate. The arrangement was a gift and was well received.

Date of experience: November 24, 2016
Bethany X.
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TOO expensive
November 25, 2016

TOO expensive. Thank you

Date of experience: November 24, 2016
Kay F.
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I'm glad your service is available
November 25, 2016

I'm glad your service is available. It helps when you don't live near the person you want to send flowers to.

Date of experience: November 24, 2016
Michele C.
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Reliable and Dependable
November 25, 2016

Reliable and Dependable

Date of experience: November 24, 2016
Michael D.
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Will come back again
November 25, 2016

Will come back again.

Date of experience: November 24, 2016
Margaret C.
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The recipient liked her flowers
November 25, 2016

The recipient liked her flowers. I wish the delivery and service fee wasn't so much.

Date of experience: November 24, 2016
Al P.
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The price shown was fine until I got the service charge. I almost backed out. When I had a note saying I had an $11 credit, I expected that to come of the price shown for the flowers. Turned out it wasn't my credit as the note said - it was just your discounted price. So the flowers were $11.97 more than I expected when I started the order. I felt misled.

Date of experience: November 24, 2016
Cindy Y.
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It was exactly what I ordered, which was great!
November 25, 2016

It was exactly what I ordered, which was great!

Date of experience: November 24, 2016
Jacki N.
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Super easy Thanks for the same day delivery!
November 25, 2016

Super easy Thanks for the same day delivery! You make me look good!

Date of experience: November 24, 2016
Grace W.
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Great selection, but the flower arrangement I received was much less full than the picture shown (which the site warns you about). I knew the arrangement would be a tad bit smaller, but the actual flowers were wilted and not super impressive. Great customer service though!

Date of experience: November 24, 2016
Kathleen T.
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I couldn't figure out the website
November 24, 2016

I couldn't figure out the website. Post-delivery. The centerpiece is perfect. Thank you. I will try to figure out your website again.

Date of experience: November 24, 2016
jean X.
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Quick same day service,product was good not quite the same as ordered but same theme

Date of experience: November 24, 2016
Akhila I.
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I ordered the flowers as a surprise gift for friends in another State. Mike called to let me know the delivery had been made which was really nice. Whole experience was great, start to finish

Date of experience: November 24, 2016
Pat K.
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The arrangement is beautiful
November 24, 2016

The arrangement is beautiful. The only flaw was the card. My name was misspelled. It read God Bless Party instead of God Bless Patty

Date of experience: November 24, 2016
Amy S.
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First time ordering
November 24, 2016

First time ordering. I did not receive what I ordered. Completely different bouquet.

Date of experience: November 24, 2016
M M.
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When I ordered the flowers the ones that I chose said they were 39.99, and then I had a code that was to give me 20% off, but when I checked out the flowers were priced at 49.99, with $10 off, so really the priced was upped so that I would be paying the original price of 39.99, not including the taxes and service fees (yes, delivery was free, but fees were over $15). I would rather all the promised coupons off and free delivery not be available and just pay the original price...which I did anyhow. My total bill ended up being $59 for at $40 vase of flower with free delivery. With that said, my friends were delighted with the flowers, and so I'm grateful.

Date of experience: November 24, 2016
priscilla c.
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It looked nothing like what was online, however she loved them...

Date of experience: November 24, 2016
Theresa E.
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Service was good and the flowers are lovely
November 24, 2016

Service was good and the flowers are lovely

Date of experience: November 24, 2016