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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kristina B.
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Expensive
November 25, 2016

Expensive

Date of experience: November 25, 2016
Juanita P.
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Disappointed in the delivery time
November 25, 2016

Disappointed in the delivery time. Paid for same day delivery and received two days later. If delivery can't be made as promised it shouldn't be offered.

Date of experience: November 25, 2016
gabriel r.
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Quick, easy
November 25, 2016

Quick, easy. Recipient liked the arrangement.

Date of experience: November 25, 2016
Bonita L.
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Easy, fun
November 25, 2016

Easy, fun

My mom caled immediately praying on what she received. Her husband commented,,
It is The BEST flower arrangements he has EVER seen.!
I will definitely be using you more often.thank you
Bonita

Date of experience: November 25, 2016
Cindy R.
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Super easy and great selections
November 25, 2016

Super easy and great selections

Date of experience: November 25, 2016
Lucille F.
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I was, at first, confused by the pricing and discount offers on your website. Customer service worked quickly in response to my concerns and clarified and resolved the issue to my satisfaction. I commend you for your commitment to customer satisfaction.

Date of experience: November 25, 2016
Liz B.
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The shopping experience was great and I was able to find the perfect bouquet. However, the delivery was a big problem! Evidently, UPS simply left the box at the front door and never even rang the bell. The delivery was in Maryland and it was a very cold day. My sister in law just happened to see the box late in the afternoon when she went out to get the mail. The flowers were nearly frozen and damaged by the weather. She said most of the flowers bounced back and were pretty but I was expecting her to receive a perfect bouquet, not one that was nearly frozen. I would have expected UPS to have rang the doorbell and handed the box to someone rather than just leaving it on a doorstep with no notification. This was unacceptable! In the future, I will only purchase flowers that will be delivered by a Florist.

Date of experience: November 25, 2016
Denis M.
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The flowers were sitting on the porch while the driver sat in his warm van if I could send you a picture I would but after a day they are ready for the trash. There was no card with it either but an 8 and 1/2 by 11 put in the middle of the flowers. Very very poor

Date of experience: November 25, 2016
Jane G.
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Thank you for making it so easy!
November 25, 2016

Thank you for making it so easy!

Date of experience: November 25, 2016
Kourteny Y.
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The flowers were beautiful, however the entire reason I picked the arrangement that I did was because of the mason jar vase it was supposed to come in. When the arrangement arrive all of the flowers were intact but they were in a yellow vase.

Date of experience: November 25, 2016
Brittany L.
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...
November 25, 2016

Date of experience: November 25, 2016
Detrail J.
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It was very beautiful and she loved it so the price didn't matter as much. But overall you have yourself a very satisfied customer

Date of experience: November 25, 2016
Terry C.
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Good experience, quick and easy ordering process
November 25, 2016

Good experience, quick and easy ordering process. The flowers arrived on time and were beautiful.

Date of experience: November 25, 2016
Ulrich D.
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Outstanding service
November 25, 2016

Outstanding service

Date of experience: November 25, 2016
Ellen K.
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My friend LOVED her birthday flowers, she said they were BEAUTIFUL!

Date of experience: November 25, 2016
Betty G.
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Quick and Easy service and nice products
November 25, 2016

Quick and Easy service and nice products

Date of experience: November 25, 2016
Arlene S.
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Better online than on phoneThe delivery people were very polite and great to deal with very nice people online also was very easy the lady on the phone kept making mistakes with the card security code and online got it perfect the first time would order again

Date of experience: November 25, 2016
Leslie B.
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Thanks, delivered as promised
November 25, 2016

Thanks, delivered as promised.

Date of experience: November 25, 2016
Beth B.
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The flowers are beautiful and arrived in good time!
November 25, 2016

The flowers are beautiful and arrived in good time!

Date of experience: November 24, 2016
sandy m.
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Flowers were NOTHING like what was pictured
November 25, 2016

Flowers were NOTHING like what was pictured

Date of experience: November 24, 2016