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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Marian C.
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Customer is not notified of additional shipping and handling charge until order is essentially placed. This should be included in initial price or customer informed of it before all the personal and billing information is collected.
It would also help for future business if you photograph the finished arrangement and send the photo to the customer's email address, when it is being sent as a gift to someone else, as arrangements often do not look as advertised.

Date of experience: June 19, 2020
Jeanne P.
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They arrived at 8:45 pm and half are wilted and dead.

Date of experience: June 19, 2020
Melissa G.
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It was easy to use.it was a little pricey With the delivery charge but it was what I wanted.

Date of experience: June 19, 2020
Cindy J.
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Arrangements was good but color was a little dull

Date of experience: June 19, 2020
Margaret C.
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Website was easy to maneuver
June 19, 2020

Website was easy to maneuver. Options provided made it easy to find a selection of items that could be sent same day. Along with the great prices, I was able to make my selection and choose my choice of payment. I liked that there were additional things I could add to my order, like the card, candy and balloons if I wanted. My sister called me a few hours later to thank me for her beautiful gift plant. Doesn't get better than that.

Date of experience: June 18, 2020
Maureen B.
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Great idea of flower birthday cake!
June 19, 2020

Great idea of flower birthday cake! My daughter loved it. More exciting than just sending flowers

Date of experience: June 18, 2020
Sylvia P.
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To whom it may concern:
June 19, 2020

To whom it may concern:

We received the flowers when promised, but they were not what we ordered. The bouquet we received was small 3 pink roses with daisies, not the deluxe purple flowers with a few daisies and other lavender filler flowers in a purple vase. We visited the recipient our daughter in-law the very next day and some of the flowers were turning yellow and on their way out. I have a picture of said flowers if you care to see what we received.

We will not be ordering from you again and will not be recommending you in the future.
Guy & Sylvia

Date of experience: June 18, 2020
Jennifer T.
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Beautiful flower arrangement
June 19, 2020

Beautiful flower arrangement. Made the recipients day.

Date of experience: June 18, 2020
TJ Y.
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Met my needs for an important family recognition "Fathers Day".
I hope the delivery is as professional as the options are to get the best gift ideas from a distance.

Love the options... very pleased... thus far

For my 84 year young dad to smile through the phone it was worth it ALL!

Date of experience: June 18, 2020
jed H.
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Thanks!
June 19, 2020

Thanks! The nurses were happy...

Date of experience: June 18, 2020
Marilyn L.
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I feel the prices were misleading
June 19, 2020

I feel the prices were misleading. I gave my e-mail address in the very beginning to get 20% off. However, I did not get the discount. You didn't say the discount was already in the cost of the arrangement. It should have been 20% on top of the sale prices. That's how it was presented. I continued to order because I am short on time. However, I probably will never order from you again.

Date of experience: June 18, 2020
Brenda E.
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I just want to say thank you for the beautiful arrangement. The flowers were very fresh and lovely.
My brother sent me a picture of the arrangement since I could not attend the memorial service. I was very pleased with the quality and artfulness of the flowers!

Again,may I say Thank You!

Date of experience: June 18, 2020
Patrice H.
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Nice to have quick last minute delivery available.

Date of experience: June 18, 2020
Jessica L.
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Your site is easy to use and a quick checkout
June 19, 2020

Your site is easy to use and a quick checkout

Date of experience: June 18, 2020
Tosha F.
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It was great and efficient!
June 19, 2020

It was great and efficient! Love the hand written note! It made it so much more personal then the computerized notes they have today. Will use again in the future.

Date of experience: June 18, 2020
Kristina J.
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Even with a discount I had for another floral website I still saved more with fromyouflowers

Date of experience: June 18, 2020
Lynn R.
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Over all it was okay
June 19, 2020

Over all it was okay. I paid extra to have same day delivery. It was credited to me when they were unable to follow through. I just wish they could have said up front it was not possible. The flowers were a surprise gift and when I call the next day to see if she liked the flowers I found out they had not been delivered. Went to the computer only to see an email with a credit for the extra charge. Went into my order and saw a different delivery day.

Date of experience: June 18, 2020
joyce H.
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My cousin was very happy with her flowers
June 19, 2020

My cousin was very happy with her flowers

Date of experience: June 18, 2020
Janet H.
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Great!
June 19, 2020

Great!

Date of experience: June 18, 2020
Michele I.
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Ashley said "they're Gorgeous!"
June 19, 2020

Ashley said "they're Gorgeous!"

Date of experience: June 18, 2020