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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Joe C.
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No thanks for comment
November 28, 2016

No thanks for comment

Date of experience: November 28, 2016
Charlene W.
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It was easy and everything is beautiful
November 28, 2016

It was easy and everything is beautiful

Date of experience: November 28, 2016
Teresa Y.
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EXCELLENT!
November 28, 2016

EXCELLENT!

Date of experience: November 28, 2016
Cynthia U.
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I was not able to attend the funeral so I did not see the flowers that arrived. My sister did attend, though she was not able to indentify which one was mine... she said they were all beautiful. So, mine were not distinguishable from what were likely much more expensive arrangements. So koodos to fromyouflowers. The arrangement I purchased was the florists choice. They built an arrangement they selected.

Date of experience: November 28, 2016
Wantisa L.
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She loved them!
November 28, 2016

She loved them!

Date of experience: November 28, 2016
Sherry V.
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It took me a long time to get to the pay page
November 28, 2016

It took me a long time to get to the pay page. I was sent to Paypal and then redirected back to you twice. I seem to have this problem every time I shop here. If the flowers weren't so pretty, I would shop elsewhere, where the check out is easier. I also have an account, but the site would not recognize my password.

Date of experience: November 28, 2016
Edward L.
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Quick simple and easy!
November 28, 2016

Quick simple and easy!

Date of experience: November 28, 2016
Mardrell W.
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Easy great products
November 28, 2016

Easy great products

Date of experience: November 28, 2016
Deborah R.
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...
November 28, 2016

Date of experience: November 28, 2016
Robyn A.
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I did not see the flowers in person because they were a gift sent to someone else. I thought the handling charges were a little high but other than that, I was happy with my experience.

Date of experience: November 28, 2016
Belynda P.
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Easy to order, high quality flowers and larger than I expected. Very nice arrangement and container.

Date of experience: November 28, 2016
Lauren H.
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Have not seen a picture of the High End Flowers, but the low end flowers were paltry.

Date of experience: November 28, 2016
New York
1 review
1 helpful vote
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I am thoroughly disgusted with this service! I had placed an online order and received a phone call saying there was no florist in that particular area who could make the delivery on Sunday. I was given a phone number to call with my revised order to be delivered early Monday morning and that's what I did. I was assured I would receive an email confirmation of my revised order. I received nothing - no email or phone call. Checked the original order online and find it's no longer in the system. No response to my TWO emails requesting the information. I certainly will never recommend this place to anyone!

Date of experience: November 28, 2016
Leslie U.
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I wasn't pleased with how much I was charged for shipping/handling. $15? That was ridiculous.

Date of experience: November 28, 2016
Carla G.
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I was dissapointed that I was not told about the shipping and handling cost up front. You may wish to change that

Date of experience: November 28, 2016
Chris S.
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I had ordered an oblong centerpiece with two candles I received a round one with one candle. I had called to make sure that the item would not be dropped off and left outside and it was. The sunflowers were wilted by the time we got to it.

Date of experience: November 28, 2016
Lee A.
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Have used this company many times and always happy with the service and quality of the arrangements.

Date of experience: November 28, 2016
kathy p.
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Excellent service
November 28, 2016

Excellent service

Date of experience: November 28, 2016
kellee F.
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I have used this company a few times and except for the first time sending an I love you balloon by accident to a guy I was just dating :( - everything has been great!

I am very upset that I was advised last minute that my order to be be delivered before Thanksgiving would not arrive until after. The whole reason for the delivery was a Thanksgiving arrangement for my mom since we could not be together!

Date of experience: November 28, 2016
Colin K.
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Ok, except that they couldn't deliver on Sunday, so delivered the day before.

Date of experience: November 28, 2016