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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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George K.
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I have used fromyouflowers.com on several occasions and have been very pleased each time. Selection, ordering, checkout, delivery has been flawless and is much appreciated.

Date of experience: December 23, 2016
Gohar K.
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Always beautiful, gorgeous flowers and great customer service! Thank you!

Date of experience: December 23, 2016
Jan W.
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The live plant was delivered on time and the recipient is very happy with it.

Date of experience: December 23, 2016
Stacy W.
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Perfect fruit/cheese/crackers/sausage/cookies set!
December 24, 2016

Perfect fruit/cheese/crackers/sausage/cookies set! Shipping was a bit high, but fast delivery!

Date of experience: December 23, 2016
Jennifer R.
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I give fromyouflowers a low rating because I has placed two orders one delivery to my grandmother and the other to my wife. ONLY one order was actually delivered -my grandmothers. My wife's flowers were never delivered and as of 630pm were nowhere near to being delivered. I had meant for the flowers to be a surprise for her at work. I was guaranteed a delivery by 5pm but they never made it. When I called to check their customer service rep was rude so I just asked for refund. I will never use fromyouflowers again! I am going back to 1-800flowers. I will pay more for better service!

Date of experience: December 23, 2016
Mia E.
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Did not like being surprised with a $15 service/handling charge when I went to place my order.

Date of experience: December 23, 2016
Kathy G.
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The actual arrangement had a lot fewer flowers in it than the picture and I didn't order the cheapest one. I was expecting a much fuller centerpiece that resembled the picture. I am disappointed. I had it sent to my daughter for her Christmas table and she sent me a picture of it. She likes it but I know what it should have looked like.

Date of experience: December 23, 2016
Betz N.
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Sent these to my mother and sister for Christmas...
December 24, 2016

Sent these to my mother and sister for Christmas...the picture she sent of the flower arrangement looked very close to what I ordered. They were very happy with them.

Date of experience: December 23, 2016
Jan B.
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Recipient liked them
December 24, 2016

Recipient liked them

Date of experience: December 23, 2016
george a.
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Will do it again and again
December 24, 2016

Will do it again and again

Date of experience: December 23, 2016
Jean H.
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Easy website-nice selection-Now cant wait to see reaction from recipient

The recipient was very pleased with the product, so I am very pleased.

Will certainly use your service again now.

Date of experience: December 23, 2016
Deseray Q.
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Delivery was amazing and im very grateful but i thought for when i upgraded to 60 bucks for the deluxe version that it would be bigger. Its lovely still the same. But i would not like to see the smaller version in comparison. Im glad i upgraded! Thanks anyhow.Deseray

Date of experience: December 23, 2016
Will M.
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Customer service responded credited $6...
December 24, 2016

Customer service responded credited $6...
Rapid response... still would like to see handling charge up front... not after order ready to bill!

Date of experience: December 23, 2016
Eleanor H.
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I am a repeat customer, I love all of the different products there are to choose from, it's hard to decide!
This year for Christmas my husband and I decided on the little Christmas tree arrangement for his mom and she loves it! She called a couple hours ago to say how beautiful it is, and it has little ornaments and tiny packages decorating it. We send her something every year and also for her birthday and for Mother's day and we have never been disappointed in the quality. I can't send flowers to my mom any more because my mom passed away last year...but I am happy that you can help me to bring some joy to my "second mother ", so a BIG THANK YOU to you!

Date of experience: December 23, 2016
Tom G.
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Comments from those who received the centerpiece was that they were overwhelmed by the beauty and freshness of the arrangement. Will use from you flowers for all my future needs.

Date of experience: December 23, 2016
Darlene E.
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Shipping and handling fee was not revealed until payment. Seems excessive.

Date of experience: December 23, 2016
Timothy C.
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Worked out very well
December 24, 2016

Worked out very well.

Date of experience: December 23, 2016
Tom G.
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The two orders went to two different lady friends of mine and both had the same comment, they were overwhelmed by the beauty of the centerpieces. Nice to find a company that takes so much pride in their product.

Date of experience: December 23, 2016
Kim C.
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You are great and I'm always satisfied with the products I order! Great for last minute gifts for every budget and creative ideas for that person on your list that is impossible to buy for.

Date of experience: December 23, 2016
Anne T.
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It was so easy to order and very affordable
December 24, 2016

It was so easy to order and very affordable. My relatives loved there Christmas centerpiece. I would order from them again.

Date of experience: December 23, 2016