From You FlowersReviews 147,189

Bought a flower arrangement several days prior for my daughter's birthday and paid extra to have them delivered in the morning. It is now almost 6pm and they still have yet to be delivered. This company has a great selection but why would they offer to have deliveries by a certain time and charge extra yet dont follow through
I can understand for a same day delivery but when they are ordered several d as in advance, there is no excuse.

I felt like the total pricing was not very up front. I wish I had been told about the service and handling fee before getting to the final order page. I also was linked here from a Perks at Work promotion from my workplace, and I was disappointed and confused when the promotional code listed by Perks at Work was not the same promotional code applied when I arrived at the website (by clicking a direct link from Perks at Work). The same thing happened when I manually copied my Perks at Work promotional code into the website. Overall, I feel like this website obfuscates its pricing and discounting, making it confusing for consumers. I hope that I am satisfied with the quality of the flowers when they are delivered. I do really like the sample picture of the bouquet I have ordered. If I have a good experience upon delivery, I will consider ordering from From You Flowers again. Please only use my email for customer care, not for promotional purposes. Thank you. --Update upon delivery: Flowers are beautiful. Substitutes were made. Delivery time could have been better.

Ordering was easy and the delivery and flowers were fine. However, I paid for "Premium" and only "Regular" was delivered. Accordingly I sent an email asking that the difference between "Premium" and "Regular" be refunded to my credit card; the response was to refund 25% of my payment, which did NOT cover the difference, and to send me a $10 credit which could only be used to purchase more flowers. So I'm not really happy about that - I feel that my bill should simply have been adjusted to reflect what was actually delivered, with no further purchase required of me.

Just found this company, I placed 4 orders, and can only speak for the customer SVC rep I spoke with. She was very nice and helpful.
Let's see how well it works out!
Follow up 10/08/2020, all flowers were delivered on time. However, one order was not exactly what I'd requested but the substitute flowers were just as nice. 4 orders placed, 4 orders rec'd correctly, and to my knowledge ALL flowers were cared for properly and have lasted a minimum of 3 weeks. This is my new go to flower service.

No idea if the flowers are great or not because they didn't arrive on time. Paid for expedited delivery to arrive before noon for my MIL's birthday who was visiting me... flowers didn't arrive in time before she left. All I got was a 'we've refunded your fee'... how the hell does that help me. From you flowers has offered to "reach out" but the truth is I chatted with customer service no less than 2 times the day of. Once before the noon deadline to ensure expedited delivery would be honored, once when that deadline had been missed, and once again when that deadline was missed by more than 90 minutes. EACH time, I was replied to with cut-and-paste apologies and false assurances rather than them calling the florist to fix the issue. Just Awful. And the bouquet wasn't even that great when it finally did arrive 3 hours and 52 minutes LATE. $81 for a $35 flower arrangement at best. Just awful.