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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Ralph R.
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Tried to call and make an order and kept getting disconnected was not very happy but the order was received on time and everything was very nice

Date of experience: February 4, 2017
Carrol S.
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Fast and easy
February 5, 2017

Fast and easy. Also, delivery was on time and the arrangement was perfect!

Date of experience: February 4, 2017
Tina N.
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...
February 5, 2017

Date of experience: February 4, 2017
Russell L.
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I sent flowers to my friend as an surprise.m and she loved them. Thank you!

Date of experience: February 4, 2017
Cary G.
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Brand x wanted more money and could not deliver
February 5, 2017

Brand x wanted more money and could not deliver

Date of experience: February 4, 2017
Tena C.
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Brought a smile to my friend...
February 5, 2017

Brought a smile to my friend...thank you!

Date of experience: February 4, 2017
Judie C.
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The flowers were absolutely beautiful!
February 5, 2017

The flowers were absolutely beautiful!

Would highly recommend this florist!

Date of experience: February 4, 2017
Brandy V.
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Nice arrangement but the bow looked pittyful!
February 5, 2017

Nice arrangement but the bow looked pittyful!

Date of experience: February 4, 2017
Jan Q.
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Easy online ordering
February 5, 2017

Easy online ordering. Beautiful, fresh arrangement arrived as requested.

Date of experience: February 4, 2017
Shelly S.
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I was very upset to get to the final steps in the ordering process to find out that you charge a 14.99 Service fee. I left your order page because I thought that was awful. Then in my email I was asked to come back and that fee would be waived. I came back an ordered!Thank You!

Date of experience: February 4, 2017
Eleonore B.
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Extra easy, but a tad high on the handling charges.

Date of experience: February 4, 2017
Frances M.
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Good
February 4, 2017

Good

Date of experience: February 4, 2017
Theresa W.
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I did not purchase the flowers only a receipant...overall very happy

Date of experience: February 4, 2017
Georgene V.
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The flowers are beautiful
February 4, 2017

The flowers are beautiful. Thank you.

Date of experience: February 4, 2017
Moneen L.
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Fast ordering!
February 4, 2017

Fast ordering!

Date of experience: February 4, 2017
Mickey C.
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Very nice selection of flowers with competitive prices. Free delivery valued at $14.99 came with my order. No extra charge for delivery on Saturday.
I sent these flowers to my aunt for her birthday. She just called me to tell me how beautiful they were and how much she appreciated them. They have a place of honor in her home. I will definitely be a return customer. Thank you FromYouFlowers.com!

Date of experience: February 4, 2017
krose Y.
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Great prices!
February 4, 2017

Great prices!
I want to add about the pre-delivery phone call, I had given my cell phone, not the person receiving the plant basket because 1) I didn't know the person's phone number. 2) it states on the site when ordering, if you want to keep it as a surprise that you can just enter the billers ph #. So I had enter my number.

This morning I received a phone call. I answered "hello." They said, "Hello (recipient's name)." I stated that I am the biller. With a snobby voice she said, "Well I need that phone number of the recipients". I replied back, "I'm sorry but I don't have her number and on the site it stated that I didn't need it if I want to keep it as a surprise." Then the lady said, "WELL, we are only attempting the delivery once!" and went silence. I said "hello? Hello?" No response back.
I felt that the lady was very rude, especially if she is representing that floral shop!

Date of experience: February 4, 2017
Jennifer D.
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Pretty arrangements
February 4, 2017

Pretty arrangements

Date of experience: February 4, 2017
Margaret W.
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Recipients called to say flowers were beautiful
February 4, 2017

Recipients called to say flowers were beautiful. Thank you.

Date of experience: February 4, 2017
Elizabeth P.
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Delivery was one day late
February 4, 2017

Delivery was one day late

Date of experience: February 4, 2017