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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Y'all are great! THANKS!
I feel like I was tricked as the Service / Handling charges were not mentioned until I had already invested a bunch of time selecting flowers, writing my cards, setting up an account, inserting addresses, etc. And, I am also being charged an extra $2.99 for each order despite the fact that I am NOT placing an order for same day or weekend delivery (which the fee is supposedly for). Overall, the site functionality is great and I could see myself using this service to order all of my flowers (and I order a bunch). However, the hidden fees have left a bad taste in my mouth. Consider showing these fees up front and be transparent with your customers. I don't mind paying a little extra for the service but don't like being duped.
Also, the character limitation on the card message was smaller than I would have liked. I had to get real creative in order to get my message across. Consider increasing this.
Flowers were beautful. Arrived on time and at a good price.
Timely with great quality!
It's awesome fast and easy to use. The quality of flowers is awesome
Delivered on time!
Please groom your roses prior to delivery: 2/3 were flailing open and one of them looks like it won't last very long. Arrangement looked like flowers put into vase hastily rather than a tailored arrangement.
No comments
The website was easy and provided a great selection. Email confirmation was reliable and fast.
Shopping was fine but there is no place for special
Info like: "Do not use front door. Use side or rear"
Which is applicable to my order/ ORDER RECIEVED HOWEVER FRONT DOOR USED, RECIPIENT WOULD NEVER HAD SEEN THEM. I HAD TO CALL AND ADVISE THEM TO LOOK. OTHERWISE...BEAUTIFUL
The only issue I had was that the flowers weren't able to be delivered the first time, but this was my fault for not making sure the apartment was accessible. The delivery man called me and we were able to figure out a later time for the flowers to be delivered. They were delivered in the evening and were still a surprise to my girlfriend, who loved them!
Thanks!
Seth
First timer user. Pleasantly surprised with the quality. Bonus credits for future purchases is a great offer to keep customers.
I ordered them for my cousin bday. She loves them an was so excited when she opened the box. The rainbow roses were of great quality and well worth it. Thanks for helping me make her day special since we dont reside in the same state.
This was very easy and fast. The flowers that I sent to a funeral were beautiful. I will order again.
Just needs to be more clear about delivery of special flowers when people order
The surprise here is always the extra service fee which is charged - with tax at adds about $20 to the smallest order
Wished I'd have known about $15 handling fee before choosing deluxe
Easy. No hassle...
I like the many different arrangements that are available.
Easy to use. Love it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members